Wholesale Operation Specialist
3 days ago
We are looking for a highly skilled Wholesale Operation Assistant to join our team at ShipNow Information Technology. As a key member of our sales team, you will be responsible for generating leads, managing outreach campaigns, and developing strong relationships with hotel clients.
About the Role:
- This is a full-time position that requires a strong understanding of the hotel and hospitality industry.
- You will be working closely with our marketing team to create effective promotional materials and support sales campaigns.
- Excellent communication, negotiation, and relationship-building skills are essential for this role.
Duties and Responsibilities:
- Generate leads and manage outreach campaigns to attract potential clients in the hotel industry.
- Develop strong relationships with hotel clients, understanding and meeting their needs.
- Drive sales growth by upselling home appliances and hospitality-related products while identifying opportunities to enhance value within existing client accounts.
- Conduct cold calls to engage new hotel clients, introduce the company's products and services, and convert leads into sales opportunities.
- Work with the marketing team to create effective promotional materials such as brochures, emails, and advertisements, to support sales campaigns and attract new clients.
- Stay updated on industry trends and competitors.
- Provide excellent customer service by addressing any client concerns or inquiries promptly.
Requirements:
- Experience in wholesale sales, especially in hospitality supply and hotel markets.
- Proven experience in upselling, particularly in home appliances or similar product categories and strong ability to identify client needs and offer appropriate solutions.
- At least 1 year of experience in lead generation and cold calling to generate new business.
- Experience with CRM tools such as Hubstaff (preferred but not required). Experience managing customer relationships and tracking sales progress through a CRM system.
- Experience in email marketing, including creating and managing email campaigns to engage potential clients and follow up with leads.
- Strong communication, negotiation, and relationship-building skills.
- Ability to work well with marketing, sales, and operations teams to meet customer needs and achieve overall company goals.
- Understanding of the hotel and hospitality industry trends and supply needs.
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