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Fraud Prevention and Investigation Professional
1 week ago
Job Overview
The ideal candidate will possess strong analytical skills, be able to multitask, and work effectively under pressure. A basic computer skill is a must, with MS Excel proficiency and experience with the use of spreadsheets or reporting tools being a significant advantage.
Key Responsibilities:
- Take ownership of risk-related tasks, including claim processing and chargeback management.
- Develop and implement effective strategies to prevent and detect financial crimes.
- Maintain up-to-date knowledge of industry trends and regulatory requirements.
- Provide exceptional customer service through prompt and professional communication.
Requirements:
- College graduate or equivalent working experience in financial services or e-commerce fields.
- Prior experience in the industry is a significant advantage.
- Excellent written and oral English communication skills.