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Service Delivery Specialist
2 weeks ago
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Role Summary- This role is focused on delivering exceptional customer service and ensuring that customers have a positive experience with Canon New Zealand.
- The Operations Supervisor will be responsible for handling customer inquiries, processing contracts, and resolving issues in a timely and professional manner.
- Customer Engagement: Engage with customers to understand their needs and preferences.
- Issue Resolution: Resolve customer issues in a timely and professional manner.
- Contract Management: Manage contracts in accordance with client procedures.
- Team Performance: Monitor and improve team performance to meet sales targets and customer expectations.
- Diploma or degree in Business or related field or equivalent experience.
- At least 6 months of experience in customer service or sales.
