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Exciting Opportunity for a Call Center Professional

1 week ago


Taguig, National Capital Region, Philippines Neksjob Philippines Full time

About Neksjob Philippines

We are a leading provider of customer service solutions. Our team of experts is dedicated to delivering exceptional service to our clients.

Job Details

We are seeking a highly motivated and experienced Customer Service Representative to join our non-voice call center team. The ideal candidate will have excellent communication skills, a strong ability to resolve customer complaints, and a passion for providing exceptional service.

Key Responsibilities

  • Handle customer inquiries and resolve complaints in a timely and professional manner
  • Assist customers with returns, upgrades, and purchases
  • Provide guidance and technical support to customers
  • Meet and exceed performance targets

Requirements

  • Degree in any field from a reputable university
  • Excellent English communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

What We Offer

  • A competitive monthly salary of 17,500
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package including health insurance and paid time off