Learning Content Specialist with Technical Expertise
5 days ago
Job Description:
The Learning Content Specialist with Technical Expertise will play a crucial role in creating high-quality training content, working closely with subject matter experts (SMEs) to extract relevant information, and ensuring that the content is accurate, up-to-date, and aligns with Lexmark's training objectives.
Key Responsibilities Include:
- Developing comprehensive training programs, materials, and courses for technical support groups and service technicians
- Collaborating with R&D teams to create product training packages and prepare service partners and call center representatives for customer support
- Evaluating instructional strategies and selecting appropriate methods to deliver training
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