Digital People Experience Specialist

7 days ago

Rizal, Philippines beBeeOperations Full time $60,000 - $80,000

About TaskUs: A provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, the company serves clients in various sectors.

The People First culture at this organization has enabled it to expand its workforce globally. Presently, it has a presence in several locations across numerous countries.

Achieving growth for partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer

This organization prioritizes employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established.

We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within the organization.

We are seeking a dedicated and detail-oriented individual to join our team as a People Operations Coordinator. This person will play a crucial role in supporting the HR function by assisting with various people operations activities and ensuring the smooth execution of HR processes.

ResponsibilitiesEmployee Experience
  • Work with the People team to deliver an empathic and customer service-focused experience for everyone.
  • Provide support to employee questions and inquiries, delivering high-level customer service.
HR Administration
  • Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
  • Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
  • Manage employee data while ensuring data accuracy and integrity.
Systems, Automation & Reporting
  • Ensure rigorous QA processes are implemented and followed for all data entry tasks.
  • Develop automation of HR processes to eliminate manual repetitive tasks.
  • Ownership of the People Confluence space and Human Resources Google drive, ensuring documents are up-to-date and accurate.
Employee Relations
  • Serve as a point of contact for employee inquiries regarding People policies, procedures, and benefits.
  • Assist with employee relations documentation, including disciplinary actions, and performance management processes.
Qualifications and Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field is desired.
  • 3-5 years of experience in HR administration or a similar role.
  • Strong attention to detail and excellent organisational skills.
  • Proficiency in Google Suite and HRIS software.

Note: This role will be working remotely and on a fixed term contract.

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