Experience Customer Experience Manager
23 hours ago
We are seeking an experienced customer experience professional to lead our global function. This strategic role drives satisfaction, loyalty, and operational excellence throughout the customer journey.
Key Responsibilities:- Customer Success Leadership - Define scalable strategies to support growth and own the end-to-end customer experience.
- Sales Enablement & Channel Coordination - Enable consultative sales process through client communications and oversee quote and invoice creation using specific software platforms.
- Post-Sales Operations & Aftersales Support - Manage client onboarding, equipment setup, and respond to customer inquiries regarding product use and ongoing support.
- Shipping, Damage, and Returns Management - Lead customer communications related to logistics, damages, and return claims, ensuring fast and clear resolutions.
- Process Improvement - Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
- 5+ years of experience in client-facing operations or customer success with leadership experience.
- Background in e-commerce operations; experience with relevant software platforms preferred.
- Outstanding written and verbal communication skills.
- Strong analytical and problem-solving skills with attention to detail.
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Senior Customer Experience Manager
24 hours ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱720,000 - ₱900,000Job OverviewThe Senior Customer Experience Manager will oversee the strategic direction of our customer success function, driving satisfaction and loyalty throughout the customer journey.This includes defining scalable customer success strategies to support growth, establishing and tracking key performance indicators (KPIs), processes, and team goals aligned...
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Customer Experience Ambassador
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerCare Full time ₱500,000 - ₱800,000Customer Experience PositionWe are seeking a highly skilled and dynamic professional to join our team who will play a key role in adhering to customer inquiries based on urgency and complexity.Support customers via direct chat with users or phone.Respond to all messages within Service Level Agreement (SLA).Follow all guidelines and protocols to approve and...
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Customer Experience Strategist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerExperience Full time ₱100,000 - ₱150,000Lead Customer Experience SpecialistWe are seeking a skilled Lead Customer Experience Specialist to drive business decisions through customer insights and feedback. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.The successful candidate will be...
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Customer Experience Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,500,000Remote Customer Service Representative JobThis role is ideal for those who excel in delivering exceptional customer experiences and are skilled in resolving complex issues.Job Description:The selected candidate will work as a remote Customer Service Representative, providing timely and accurate responses to customer inquiries via phone, email, and chat. They...
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Unparalleled Customer Experience
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱360,000 - ₱480,000Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to support our users via inbound calls, help desk tickets, and chat on our in-house CRM platform. This role involves responding to customer inquiries, resolving issues efficiently, and providing exceptional customer service.Key Responsibilities:Respond to inbound calls...
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E-Commerce Customer Experience Manager
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeService Full time $60,000 - $80,000Customer Service Manager Job DescriptionWe are seeking an experienced and proactive customer service manager to lead and optimize our eCommerce subscription business's customer support operations. This role requires strong leadership skills, extensive experience in customer service management, and a strategic mindset to enhance customer satisfaction and...
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Customer Experience Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeExperience Full time ₱100,000 - ₱120,000Customer Experience SpecialistAs a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our clients. You will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while providing an outstanding customer experience.This is a fantastic opportunity to...
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Customer Experience Specialist
24 hours ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time $20,000 - $40,000Job OpportunityWe are seeking an exceptional professional to fill a vital role in delivering outstanding customer experiences.This is a key position that requires unwavering dedication to excellence, driving customer satisfaction and profitability through expert advice and thoughtful product curation.Main ResponsibilitiesProvide timely support to customer...
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Customer Experience Specialist
24 hours ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱1,800 - ₱3,000Are you passionate about delivering exceptional customer experiences? We are seeking a dedicated Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling customer inquiries through various channels.Key ResponsibilitiesAddress Customer Inquiries: Handle customer inquiries in a timely and...
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Customer Experience Specialist
1 day ago
Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱450,000 - ₱600,000Customer Experience Champion JobA role where you can make a difference in delivering exceptional customer experiences.Work with our global support team to provide top-notch service across various channels.Job RequirementsTo be successful, you will need:Experience in customer-facing rolesSuperior written and oral communication skillsStrong people skills -...
