
Email Campaign Manager
23 hours ago
About our company
We are looking for a skilled Email Specialist to join our team. The ideal candidate will be responsible for setting up and optimizing email campaigns, providing guidance on best practices, troubleshooting technical issues, and assisting with IP management.
As an Email Specialist, you will work closely with clients to understand their needs and develop strategies to improve email deliverability and engagement. You will also be responsible for educating clients on email compliance standards and collaborating with internal teams to improve platform features.
Key Responsibilities:
- Assist clients in setting up and optimizing email campaigns using our platform.
- Provide guidance on email deliverability best practices, including sender reputation management, authentication (SPF, DKIM, DMARC), and IP management.
- Troubleshoot email-related issues, working with both customers and internal teams to resolve technical problems.
- Educate clients on email compliance standards (CAN-SPAM, GDPR, etc.).
- Collaborate with product and development teams to improve platform features and address client feedback.
Required Skills and Qualifications:
- 2+ years of experience in email operations, deliverability, or a related role at a SaaS company or digital agency.
- Strong understanding of IP management, email authentication protocols (SPF, DKIM, DMARC), and sender reputation.
- Familiarity with email marketing platforms, ESPs, and SMTP relay services.
- Experience troubleshooting email deliverability issues and working with ISPs or anti-spam services.
- Knowledge of email compliance regulations (CAN-SPAM, GDPR).
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work cross-functionally with customer support, product, and development teams.
Benefits:
- Monthly Company Bonus Program
- Paid Vacation Leave
- Holiday Bonus
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