Music Education Liaison

2 days ago

Iloilo City, Western Visayas, Philippines beBeeRelationship Full time ₱40,000 - ₱80,000
Transform Lives Through Music

We're dedicated to music education, transforming lives with the joy of music.

Role Overview

This sales and service-driven role demands strong communication skills and relationship building over the phone. Your impact on our growth and retention will be significant.

Main Responsibilities
  • Make 50-75+ calls per day to follow up with leads from various channels and book trial lessons.
  • Contact families after trial lessons to secure enrolments and answer questions about our programmes.
  • Reach out to families requesting withdrawal, understand their concerns, and provide solutions to encourage continuation.
  • Engage with existing students and parents to recommend upgraded lesson packages or programmes that best support their musical progress.
  • Consistently meet and exceed monthly enrolment and retention goals.
  • Develop trust and rapport with parents, ensuring a positive and professional experience at every stage.
  • Accurately update records with call notes, enrolment status, and follow-up actions.
Requirements
  • Prior experience in call centre, sales, telemarketing, or customer service is preferred.
  • Strong communication skills with a clear, professional phone manner.
  • Ability to handle objections and provide persuasive solutions.
  • Goal-oriented, self-motivated, and comfortable working with performance targets.
  • Team player with a positive attitude and strong work ethic.
What We Offer
  • Competitive base salary with attractive commission structure.
  • Opportunities for career growth in a vibrant and supportive work environment.

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