Expert IT Support Consultant

22 hours ago

Davao City, Davao, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000
Advanced Technical Support Specialist

This role requires an experienced IT professional who can provide advanced technical support and troubleshooting for end-user devices, software applications, and company infrastructure. The ideal candidate will have a proven track record of managing help desk tickets, ensuring timely and effective communication, supporting network setup during onboarding or projects, and acting as a Level 3 escalation point.

Key Responsibilities:
  • Troubleshoot issues related to End User Devices and Company Infrastructure.
  • Follow proper procedures such as response time, escalation, communication, and documentation.
  • Provide proactive communication to avoid customer frustration.
  • Setup networks during client onboarding or project.
  • Work with vendor technical support to resolve issues or implement new solutions.
  • Implement SaaS solutions as needed.
  • Attend to infrastructure issues discovered by NOC.
  • Document and improve department processes.
Required Skills and Qualifications:
  • 7+ years of IT experience in Desktop Support, Systems Engineering, or Systems Administration.
  • Helpdesk MSP experience.
  • Familiarity with RMM and PSA tools such as Datto, Kaseya, NinjaOne, Halo, ConnectWise, or Autotask.
  • End User Support/ Desktop Support: Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment, MDM.
  • Support of Cloud products: Office 365, SharePoint/ OneDrive, Azure, Google.
  • Systems Administration: Knowledge of Microsoft Windows Server Platforms (DC, FS, TS, Print, IIS) as well as Active Directory, Group Policy.
  • Basic Exchange Server, Basic SQL Server.
  • Support of BDR Products: Veeam, Azure, Local NAS.
  • Support of Cybersecurity products: Barracuda, Webroot, Ironscales, Axcient, Spanning.
  • Basic understanding and Support of Storage and Virtualization platforms: NAS OS, Dell Equallogic, Hyper-V, VMware.
  • Understanding of networking: TCP/IP, LAN/ DMZ/ WAN, DHCP, DNS, Routing, Switching, VPN, and Firewalls.

  • Expert Workday Benefits Consultant

    5 hours ago

    Davao City, Davao, Philippines beBeeBenefits Full time ₱2,500,000 - ₱3,500,000

    About the RoleWe are seeking a skilled Workday expert to join our team as an Benefits Consultant. As an integral part of our collaborative environment, you will leverage your technical expertise to deliver innovative solutions and drive value for our clients.

  • Sales Consultant

    1 week ago

    Davao City, Davao, Philippines AIGRES AGRICULTURAL RESEARCH CONSULTANCY SERVICES Full time ₱500,000 - ₱1,000,000 per year

    AIGRES AGRICULTURAL RESEARCH CONSULTANCY SERVICESJob DescriptionWe are seeking a knowledgeable and results-driven Consultant to provide expert advice and tailored solutions to our clients. The Consultant will analyze business needs, identify challenges, and recommend strategies to help achieve goals and enhance performance. This role requires excellent...

  • Sales Consultant

    1 week ago

    Davao City, Davao, Philippines Cj Lance Marketing Full time ₱50,000 - ₱100,000 per year

    ShareJob DescriptionEmployee Recognition and RewardsHoliday GiftsDescriptionWe are seeking a dynamic and results-driven Sales Consultant to join our team. The ideal candidate will be responsible for driving sales, building relationships with customers, and providing expert product knowledge. The Sales Consultant will work closely with clients to understand...

  • Technical Support Consultant

    2 weeks ago

    Davao City, Davao, Philippines SupportYourApp Inc. Full time

    OverviewSupportYourApp is a global company, striving for diversity and inclusion. We welcome people with various backgrounds and experiences. Bring your unique personality and thrive with usWe are like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients surrounding them with an...

  • Financial Consultant

    1 week ago

    Davao City, Davao, Philippines GRANDUKE FINANCING Full time $40,000 - $80,000 per year

    ShareJob DescriptionDescriptionA financial consultant provides expert advice to individuals, businesses, or organizations on how to manage their finances, make investment decisions, and achieve their financial goals. RequirementsEducational Qualifications:A bachelor's degree in finance, accounting, economics, business, or a related field....

  • Sales Consultant

    1 week ago

    Davao City, Davao, Philippines GOODVIBES ACCOUNTING Full time ₱250,000 - ₱450,000 per year

    ShareJob DescriptionDescriptionA Sales Consultant is responsible for driving sales by providing expert advice, building strong relationships with customers, and meeting sales targets. They act as the bridge between the company and the client, identifying customer needs and offering tailored solutions. Sales consultants often work in retail,...

  • Customer Support Expert

    24 hours ago

    Davao City, Davao, Philippines beBeeTechnical Full time ₱250,000 - ₱500,000

    Job Title:Customer Support ExpertAbout the Role:We seek a Customer Support Expert with excellent English communication skills, extensive customer support experience, and hands-on technical expertise.Key Responsibilities:Demonstrate a deep understanding of customer context to offer strategic solutions in real-time.Monitor, troubleshoot, and respond promptly...

  • 1099 Sales Performance Consultants

    1 week ago

    Davao City, Davao, Philippines HaylieRead Interior Design Full time $90,000 - $120,000 per year

    Performance Development Group (PDG) is an award-winning, global leader helping Life Sciences companies improve business results through improving sales performance. Recognized as a premier company in our field, we provide collaborative advisory services and innovative sales performance solutions that help our clients to exceed their business goals. Here at...

  • Customer Support Consultant

    1 week ago

    Davao City, Davao, Philippines SupportYourApp Full time $4,000 - $6,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Customer Support Consultant

    1 week ago

    Davao City, Davao, Philippines SupportYourApp Full time $4,000 - $6,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...