Aesthetic Medical Specialist

The Medispa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures safely and effectively, and be able to explain accurately all aspects of the products and services to the guests.

They must have excellent communication skills and be able to provide aesthetic medical solutions to address the concerns of onboard guests.

The Medispa Physicians are expected to work with the Sales Consultant, who will assist them with the sales, marketing, and promotional aspects of the position.

• Administer cosmetic medical procedures to onboard guests.
• Possess excellent communication skills.
• Provide aesthetic medical solutions to address guest concerns.
• Work closely with the Sales Consultant.
• Cross-promote spa services.

• Completed medical education and hold a medical degree from a recognized college or university.
• Hold a current valid medical license.
• Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required.
• Comfortable with giving presentations/speaking in front of large groups.
• Fluency in English.
• Strong interpersonal skills.

Reports to: Spa Manager

• Be on time for work, prompt for each appointment.
• Provide consistent professional medispa services and treatments in accordance with protocols.
• Conduct patient follow-up as required.
• Be flexible with scheduling, supporting the needs of the spa and guest.
• Properly care for equipment and use proper amounts of product/supplies to assist with cost control.
• Follow service pricing policy set by OneSpaWorld.
• Prior to all services, complete with the guest the Medical Record which must be stored at the completion of each cruise in the Spa Manager's office or designated place within the spa facilities for a period of 2 years.
• Cross-promote other spa services.
• Uphold the standards of sanitation and sterilization as directed by ship and company policy and procedure.
• Properly clean and restock medi-spa treatment room as required.
• Manage medical product and supply inventory.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Handle guests' questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Train new spa staff in medi-spa services/cross-promotion skills – follow up must be carried out to ensure staff are confident with services and promotions.
• Follow Medi-Spa Operations Policies.
• Email report daily and inventory report with every end of cruise report.
• All guests receiving treatments (including complimentary treatments) must complete the required consent forms.
• Doctors are required to complete a medical record for each guest.
• At conclusion of the treatment, review Aftercare Instructions with the guest and provide them with a copy.
• Conclude by thanking the guest for the opportunity to take care of them.
• Schedule a follow-up appointment and assist them with scheduling at the front desk.
• Clean your room and set up for your next guest.
• Treatment room should look the same at the start and end of every day and between each guest.
• Clean – sanitize work surfaces and sink area; store trash in proper receptacles.
• (biohazard/sharps/trash); All trash must be taken out daily or when full.
• Organized – stock boxes should be out of sight and all supplies must be organized or stored properly.
• Inviting – the treatment bed must be properly dressed and proper ambience with regards to music and temperature.
• Dispose of open unused needles.
• Dispose of Bio-Hazard bag if full.
• Take Sharps Container to Medical facility if full.
• Sterilize table and countertops.
• Filling out inventory control form.
• Lock product storage cabinets.
• Lock treatment room.
• Email daily revenue report to shore side team.