
Operations Manager Candidate Wanted
2 weeks ago
We are seeking a skilled Customer Operations Specialist to join our team. This role involves coaching and mentoring Agency Supervisors and Coordinators in building strong relationships with key store personnel, agency screening, training, and development.
The ideal candidate will have a strong passion for learning and career growth, with relevant experience and knowledge. Excellent communication and interpersonal skills are also essential.
This position requires a strong analytical mind, business acumen, and basic marketing skills. The ability to do fieldwork and be assigned anywhere is also necessary.
In this role, you will implement national in-store merchandising based on standard guidelines and workflows. You will also manage regular and special POPs, handle Out-of-Home (OOH) Merchandising, and suggest operational improvements in availability, visibility, merchandising, promotion execution, and Bad Order management.
We offer a competitive package including incentives and opportunities for career growth.
- Coaching and Mentoring: Coach and mentor Agency Supervisors and Coordinators in building strong relationships with key store personnel, agency screening, training, and development.
- Evaluate training and development programs of Key Agency Personnel
- Building Strong Store Relationships: Strengthen relationships with key store personnel through regular store visits in direct accounts and modern trade accounts within the assigned territory.
- Promotions and Sales Program Execution: Ensure systems like Kamustahan, KRA Checking and Evaluation (Availability, Facings, Planogram/MD compliance) are followed and maximized to resolve in-store merchandising concerns promptly.
Required Skills and Qualifications:
- Strong passion for learning and career growth, with relevant experience and knowledge.
- Excellent communication and interpersonal skills.
- Strong analytical skills and business acumen.
- Basic marketing (4Ps) and computational skills.
- Knowledge of Cost Benefit Analysis and Basic Marketing Research techniques.
- Willingness to do fieldwork and be assigned anywhere.
Benefits:
- Competitive package including incentives.
- Opportunities for career growth.
Others:
Maintain good record-keeping systems and complete routine reports.
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