
Chief Financial Administrator
2 days ago
We are seeking a highly skilled Financial Operations Specialist to manage our financial operations and customer service.
Key Responsibilities:- Process payments through Stripe and proprietary systems.
- Manage accounts receivable, following up on past due payments.
- Reconcile bank statements and credit cards in QuickBooks Online.
- Record bills in QuickBooks.
- Analyze financial reports, including Profit and Loss and Balance Sheets.
- Handle payment-related customer service tickets.
- Process refunds and manage billing disputes.
- Respond to customer inquiries via Freshdesk.
- Process scheduling and change requests.
- Manage referral programs and track commissions.
- Audit billing transactions regularly.
- Verify wage reports.
- Maintain accurate pricing plans.
- Track sales commissions.
Required Skills & Qualifications:
- Bachelor's degree in Accounting or Finance.
- Minimum 2 years of bookkeeping experience.
- Strong proficiency in QuickBooks Online.
- Excellent English communication skills.
- Strong customer service orientation.
- Attention to detail and accuracy.
- Ability to work independently and manage multiple deadlines.
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