Customer Service Supervisor

2 weeks ago


Taguig, National Capital Region, Philippines Flash Express Full time

Job Description

As a Sales Supervisor at Flash Express, you will play a crucial role in driving sales growth, improving customer satisfaction, and building a high-performing sales team. Key responsibilities include:

Key Responsibilities

  • Manage the sales team, ensuring they meet their targets and deliver exceptional customer service.
  • Analyze sales data and customer feedback to identify areas for improvement and develop strategies to drive growth.
  • Collaborate with marketing and product teams to launch new products and services that meet customer needs.
  • Conduct regular team meetings to discuss progress, provide feedback, and set goals.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve sales performance and customer satisfaction.

Requirements

  • Bachelor's degree in a related field, such as business administration or marketing.
  • Minimum 3 years of experience in sales, customer service, or a related field.
  • Proven track record of success in sales or customer service, with a focus on delivering results and exceeding targets.


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