SAP MM Application Support Specialist

2 months ago


Pasay, National Capital Region, Philippines Hunter's Hub Incorporated Full time

Job Summary


We are seeking an experienced SAP MM Application Support Specialist to join our team at Hunter's Hub Incorporated. As a key member of our support team, you will be responsible for ensuring seamless integration between our Back Office applications and business lines.


Key Responsibilities



  • Respond to production issues in a timely manner and evaluate problem resolutions to anticipate impact on business and users.
  • Provide assistance to frontline tasks and manage the ticketed query system to ensure a comprehensive database of queries and resolutions is kept up to date.
  • Maintain and update technical documents and procedures, and track business operations documentation to ensure clear identification of business issues.
  • Coordinate with the team and prepare weekly maintenance and upgrading requirements.
  • Provide support to IT analysis and development teams.

Requirements



  • Must have SAP Materials Management knowledge and experience in supporting other applications.
  • Ability to identify and prioritize issues or tickets, and experience in using ticketing systems.
  • Documentation skills, including process flow, UAT, and user manuals.

Payment Systems


Experience in documentation and process improvement is highly desirable.



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