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Customer Service Representative
1 week ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Career at Callmax Solutions - Philippines. In this role, you will be responsible for providing excellent customer service via phone, email, and chat.
You will address and resolve customer complaints related to damages, order discrepancies, and other concerns effectively. You will also provide updates on order status and follow up with customers.
In addition, you will collaborate with sales teams and other internal departments to resolve customer issues and ensure satisfaction. You will update customer records and track orders to facilitate accurate and timely issue resolution.
To succeed in this role, you must have strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment and adjust to changing priorities.