Team Development Lead

21 hours ago


Pasig, National Capital Region, Philippines Offshore Business Processing Full time
About Us

At Offshore Business Processing, we are committed to providing high-quality services to our clients. Our team is made up of highly skilled and dedicated professionals who are passionate about delivering excellent results. We are seeking a talented Team Leader to join our team and help us achieve our goals.

Job Summary:

We are looking for a Team Leader who can supervise the day-to-day operations of our team. The successful candidate will have at least 2 years of working experience in a similar role and be able to ensure that Service Level Agreements (SLAs) and Key Performance Metrics are met on a daily basis. They will also be responsible for supporting and developing staff to improve efficiency and performance of the team.

Responsibilities:

* Supervise the day-to-day operation of a team of 18-20 staff
* Ensure timely completion of tasks and projects
* Support and develop staff to improve efficiency and performance of the team
* Analyze agents' performance and develop action plans to bridge gaps

Requirements:

* At least 2 years of working experience in a similar role
* Demonstrated ability to coach, motivate and provide performance feedback
* Knowledgeable in conflict resolution and disciplinary methods
* Proven ability to identify opportunities for process improvements

What We Offer:

* A competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Team Leader looking for a new challenge, please submit your application.



  • Pasig, National Capital Region, Philippines Builders Camp Zone Property Development Inc Full time

    Job Title:**Business Development Lead**About the Role:We are seeking a highly experienced Business Development Lead to join our team at Builders Camp Zone Property Development Inc. As a Business Development Lead, you will be responsible for driving business growth and expanding our market presence through strategic partnerships and new business...

  • Team Lead

    7 days ago


    Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    Career OpportunityWe invite applications from experienced Team Leads who can lead high-performing teams to success.Main ResponsibilitiesCoach and develop team members to achieve individual and team goals.Implement training programs to enhance skills and knowledge.Conduct regular performance reviews and provide constructive feedback.Maintain open...


  • Pasig, National Capital Region, Philippines Hive Health Full time

    Hive Health is revolutionizing access to quality, affordable healthcare for millions of Filipinos. As a Business Development Operations Associate, you will play a critical role in supporting this mission.About the RoleThis is a backend-focused role where you will manage key operational processes, maintain and optimize CRM systems, and support the Business...


  • Pasig, National Capital Region, Philippines BarleeBlue Full time

    Full Stack Development RoleAt BarleeBlue, we are seeking a highly skilled Full Stack Development Team Lead to lead our software development team.The ideal candidate will have extensive experience in leading web application development projects, managing front-end and back-end development teams, and ensuring seamless integration among the two. Strong...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    Company OverviewJK Network Services is a global leader in technology and consulting, specializing in innovative solutions for various industries. We are dedicated to delivering cutting-edge technology that drives business growth and success.Salary and BenefitsWe offer an attractive salary package of Php 50,000 - Php 100,000 gross, along with a regular...

  • IT Team Lead

    2 days ago


    Pasig, National Capital Region, Philippines Forever Flawless Face and Body Center, Inc. Full time

    OverviewWe are Forever Flawless Face and Body Center, Inc., a company dedicated to providing exceptional beauty services. We are seeking an experienced IT professional to lead our team and oversee all technical aspects of our operations.

  • Operations Team Lead

    21 hours ago


    Pasig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full time

    Job Description:As a key member of our team, the Operations Team Lead will play a critical role in driving business success. The successful candidate will have a strong track record of leadership and operational management.Key Responsibilities:The Operations Team Lead will be responsible for managing a team of professionals to achieve business objectives.The...


  • Pasig, National Capital Region, Philippines Azeus Systems Limited Full time

    Job DescriptionAzeus Convene is a leading software solution that empowers Boards and Senior Leadership Teams to collaborate effectively.We are seeking an experienced Digital Marketing Manager to lead our digital marketing team and develop the overall inbound marketing strategy for the company.Responsibilities:Create and implement campaigns on digital...

  • Sales Team Lead

    6 days ago


    Pasig, National Capital Region, Philippines MCI Full time

    OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.Job DescriptionWe are seeking a highly skilled and experienced Sales Supervisor to join our team at MCI. In this role, you will be responsible for leading a team of sales representatives and ensuring...


  • Pasig, National Capital Region, Philippines IQ-EQ Full time

    Job DescriptionThe Depositary Team Lead will oversee the preparation of complex reporting requirements, monitor timely and accurate deliverables, and acquire knowledge to become specialists in designated clients' requirements.Key Responsibilities:Prepare complex reports and reviews.Monitor team compliance with procedures and regulatory requirements.Provide...

  • Janitorial Team Lead

    2 weeks ago


    Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full time

    Janitorial Team Lead Job DescriptionWe are looking to hire an efficient Janitorial Team Lead to supervise the work activities performed by our janitorial staff. The janitorial team lead responsibilities include scheduling staff shifts, monitoring staff attendance, reporting absences, and conducting staff performance reviews. You should also be able to make...


  • Pasig, National Capital Region, Philippines MCI Full time

    About the OpportunityWe are seeking a highly motivated Contact Center Team Lead to join our team.This is a fantastic opportunity to take on a leadership role and make a significant impact on our contact center operations.As a Contact Center Team Lead, you will be responsible for leading a team of call center representatives and ensuring that they provide...


  • Pasig, National Capital Region, Philippines Hunters hub Incorporated Full time

    Hunters Hub Incorporated is seeking a talented Test Engineering Team Lead to join our team. In this role, you will be responsible for leading the performance testing efforts and ensuring the scalability and reliability of our systems.About the CompanyHunters Hub Incorporated is a dynamic and innovative company that values teamwork and collaboration. We are...

  • Team Lead

    21 hours ago


    Pasig, National Capital Region, Philippines Offshore Business Processing Full time

    Job DescriptionWe are seeking an experienced Operations Manager BPO to join our team. As an Operations Manager, you will be responsible for managing the day-to-day operations of our accounts, including staffing, workflow, and performance metrics.The ideal candidate will have at least 2 years of experience in a similar role and possess excellent communication...


  • Pasig, National Capital Region, Philippines J-K Network Services Full time

    **Company Overview:** J-K Network Services is a leading company dedicated to providing financial support to Filipinos. Our mission is to raise the standard of living by offering instant assistance when needed.**Job Description:** We are seeking a skilled Assistant Collection Manager to join our team. As a key member, you will be responsible for building a...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    **Job Overview**At WHR Global Consulting, we are seeking a highly skilled and experienced Accounts Payable Supervisor to lead our team in delivering exceptional financial services. The successful candidate will be responsible for overseeing the development, implementation, and administration of accounts receivable functions and financial reporting...

  • Billing Team Lead

    1 day ago


    Pasig, National Capital Region, Philippines Tendo by Tonik Full time

    Job DescriptionThe ideal candidate will have at least three years of professional experience in billing management (Accounts Receivables preferred), finance operations or a related field. You will be responsible for leading and supervising a team of professionals, providing guidance and support to ensure they meet performance goals and...


  • Pasig, National Capital Region, Philippines Development Academy of The Philippines Full time

    Project Officer LeadThe Development Academy of The Philippines seeks a seasoned Project Officer Lead to support the Inter-Agency Task Force (IATF) on the Harmonization of the National Government Performance Monitoring, Information, and Reporting System.Key Responsibilities:Lead project teams in conducting complete staff work in preparing technical reports...

  • Team Lead

    7 days ago


    Pasig, National Capital Region, Philippines ClearSource Full time

    ClearSource is a company passionate about its core values: Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. If you share our passion for creating an exceptional customer experience, we are looking for you to join our team as a Team Leader serving our client in the Solar Campaign.Job DescriptionAttend weekly one-on-one...


  • Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full time

    Job Overview: We are seeking a highly motivated and experienced Housekeeping Team Lead to join our team at Anytime Cleaners Corp. As a key member of our operations team, you will be responsible for supervising housekeeping staff, maintaining high standards of cleanliness, and developing and implementing cleaning procedures and...