Team Supervisor

Position SummaryThe Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitors service levels and directs real-time forecasting to...

OverviewLocation: Angeles City, PH — Full-TimeMCI is a leading Business Process Outsourcing (BPO) company that provides tailored solutions to meet client needs. We are seeking an accomplished and detail-oriented Finance Team Lead with a CPA designation to lead our finance department. The ideal candidate will demonstrate strong leadership, a solid...

Job Title: Store Supervisor/Assistant SupervisorWe are seeking a highly skilled and experienced Store Supervisor/Assistant Supervisor to join our team. As a key member of our store leadership, you will be responsible for driving sales growth, managing daily operations, and ensuring exceptional customer service.Responsibilities:Drive sales achievement and...

Job Title: Operations Supervisor - Premium IT Account Overview of the RoleThis position is responsible for delivering exceptional customer service in various languages and through multiple channels, including inbound and outbound calls, chat, email, social media, and back-office work.The ideal candidate will have a strong ability to oversee and supervise a...

Job OverviewThe Operations Director oversees the management and development of supervisors within day-to-day contact center operations.Key Responsibilities:Lead Sales SupervisorsOversee quality, production, and hours to ensure business growth.Collaborate with stakeholders on implementation of strategic sales plans.Manage metrics, performance criteria,...

A GREAT COMPENSATION plus incentives and benefits package awaits qualified applicantsJob Responsibilities:Responsible for the growth of branch sales through dealer recruitment.Building and maintaining good relationships with dealers.Conducting fieldwork to widen their network of dealers.Conducting in-store training programs, intentional activities and...

Business Process Director RoleMCI delivers tailored solutions to meet diverse client needs.We are seeking a Business Process Director. The Director is responsible for the management and development of supervisors and operational management associated with day-to-day contact center operations, including managing performance metrics, team productivity, and...

Job SummaryThe DME Cash Application Coordinator is a key role in ensuring the smooth flow of revenue. This position interacts with insurance companies to resolve billing guidelines, coding issues, and denials.This role is based at our corporate office location and works closely with the Finance Supervisor, Director of Sales & Finance, and Operations...

Position Title: Production SupervisorWork Schedule: Monday to Saturday, 8:00 AM to 5:00 PM**Applicants for this position must be willing to work on a stay-in work setup in a plant.Job Summary:1. Supervision of production team2. Monitor the different processes in the production lines3. Planning and monitoring of all things needed in production4. Complying...

OverviewThe role of Workforce Supervisor is a pivotal position within the organization, responsible for overseeing the overall management and direction of the workforce. This includes motivating Analysts and SMEs to ensure that client/customer goals are met. The Workforce Supervisor analyzes work volume variances to forecast and adjust scheduling/staffing...