Call Center Support Specialist

5 days ago


Pasig, National Capital Region, Philippines Neksjob PH Full time

Neksjob PH: A Leading Organization in Customer Service

We pride ourselves on delivering exceptional customer experiences through our dedicated team of professionals. As a Call Center Agent, you will be part of this dynamic team responsible for ensuring seamless interactions between customers and our organization.

Job Description:

Responsibilities and Duties
  • Answer customer calls and respond to their inquiries in a friendly and professional manner;
  • Resolve customer complaints and concerns efficiently and effectively;
  • Escalate complex issues to senior colleagues or supervisors when necessary;
  • Provide accurate information and assistance to customers regarding products and services offered by Neksjob PH.

Skills and Qualifications:

  • Bachelor's degree or higher from an accredited institution; allied medical course preferred;
  • Minimum 1 year of healthcare call center experience or equivalent;
  • Excellent communication and comprehension skills;
  • Able to work on-site within the company premises.

What We Offer:

  • A competitive salary and benefits package;
  • The opportunity to grow professionally and develop your skills within the company;
  • A diverse and inclusive work environment that promotes teamwork and collaboration;
  • A comprehensive benefits program designed to support your well-being and job satisfaction.


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