Senior Enterprise Partner

2 days ago

Mabalacat, Central Luzon, Philippines beBeeClient Full time ₱650,000 - ₱850,000

Key Client Partnership Manager Role

    We are seeking an experienced professional to drive key client partnerships. This pivotal role ensures our enterprise clients receive top-tier service, fostering long-term relationships rooted in value.

Primary Responsibilities:

  • Act as the primary liaison for enterprise clients, ensuring their needs are met with professionalism and efficiency.
  • Build and maintain strong client relationships based on trust, transparency, and consistent value delivery.
  • Proactively identify opportunities to support client growth, retention, and satisfaction.

Operational Leadership:

  • Oversee service delivery across multiple teams, ensuring high performance and service quality.
  • Develop and implement strategies to optimize workflows, improve operational efficiency, and support business scalability.
  • Monitor key performance indicators (KPIs) related to client satisfaction, resource utilization, and service effectiveness.

Team Management:

  • Manage Project and Campaign Managers, providing guidance, accountability, and performance support.
  • Foster cross-department collaboration to address client needs efficiently and effectively.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • 5+ years of experience in operations management, client success, or account management, preferably in BPO, outsourcing, or SaaS environments.
  • Strong communication, negotiation, and relationship-building skills.
  • Proficiency with CRM tools, project management platforms, and data reporting tools.

Why this Opportunity?

  • Impactful Work: Drive client success for global organizations.
  • Growth Opportunities: Be part of a fast-growing company with room to advance.
  • Flexible Work Environment: 100% remote.
  • Collaborative Culture: Work with passionate, purpose-driven professionals.

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