Senior Medical Device Team Manager
3 weeks ago
Job Summary: We are seeking a highly skilled Senior Medical Device Team Manager to join our team at RecruiterPH. The successful candidate will be responsible for leading a team of medical device complaint handlers and ensuring that our clients' service level expectations are met.
Responsibilities:
Lead a team of medical device complaint handlers to achieve high-quality delivery and meet client expectations
Develop and implement improvement initiatives to enhance complaints intake and management process efficiencies
Collaborate with team members to identify and coordinate PFMEA/Quality Control Plan improvements
Manage efficient work allocation and track team performance
Ensure compliance with all Company policies and procedures
Requirements:
Bachelor of Science in Nursing or Pharmacy or any allied science courses
3-4 years of work experience in medical device complaints handling
Proven team management experience in a BPO setting
Excellent communication and leadership skills
What We Offer:
Competitive salary range of 25K - 32K
Opportunity to work with a dynamic team at RecruiterPH
Professional development and growth opportunities
How to Apply:
If you are a motivated and experienced team leader looking for a new challenge, please submit your application to us.
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