Team Leader
4 weeks ago
Job title: Team LeaderProcess: Medical DeviceWork set-up: Night and shifting schedule, work onsiteLocation: CebuSalary range: 25K - 32KRequirements:• Excellent communication skills• Bachelor of Science in Nursing or Pharmacy or any allied science courses• 3-4 years of work experience in MEDICAL DEVICE COMPLAINTS HANDLING• With team management of at least 2 years in a BPO setting• Has knowledge and experience in MEDICAL DEVICE COMPLAINTS HANDLING• Can start ASAP (preferably unemployed)• College/Bachelor’s Graduate (any course)• Willing to work onsite• Okay to work on a night and shift scheduleResponsibilities:• Overall responsibility for achieving Client’s service level expectations and maintaining high-quality delivery• Responsible for improvement initiatives and enhancing complaints intake and management process efficiencies• Has a clear understanding of customer KPIs.• Understand the relationship between PFMEA and the Quality Control Plan• Identifies and coordinates PFMEA/ Quality Control Plan improvements.• Manages efficient work allocation and tracks the overall performance of team members• Manages daily team attendance• Manages team attrition• Ensures floor policies are followed• Manages administrative tasks• Keeps oneself updated, aware of, and compliant with all Company policies and procedures which include Information Security Management Systems• Keeps all company information which includes customer information confidential and secured
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Team Leader
2 weeks ago
Makati City, National Capital Region, Philippines E-team Full time4-year Bachelor Degree required3 year industry or call center working experience preferredPrevious coaching or supervisory experienceExperience in one of the following strongly preferred: customer service call center (inbound oroutbound)Excellent English SkillJob Types: Full-time, PermanentPay: Php55, Php65,000.00 per monthBenefits:Health insuranceSchedule:8...
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Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines ContactPoint360 Full timeFrom Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of...
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Team Leader II
2 weeks ago
Cebu City, Central Visayas, Philippines RealPage Philippines Inc. Full timeTeam Leader II (Utility Expense Management) Job Category: Team Leader Requisition Number: TEAML005519 Apply now Posted : May 30, 2024 Full-Time Hybrid Locations Showing 1 location Description SUMMARY The Team Leader II is critical in supporting and managing the team of Financial Account Managers I for both sites in Manila and Cebu who are responsible...
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Team Leader III
2 weeks ago
Cebu City, Central Visayas, Philippines RealPage, Inc. Full timeCebu - PHI Ayala Corporate Center, 10th & 11th Floor Cebu Business Park Cebu City, PHI 6000, PHL Cebu - PHI Ayala Corporate Center, 10th & 11th Floor Cebu Business Park Cebu City, PHI 6000, PHL The Experience Center Team Leader IV is responsible for keeping team members motivated, managing KPIs and ensuring customers' needs are being met. This...
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Senior Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines Booth & Partners Full timeAbout the client:At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued customers. Our mission is to embody excellence in service by providing swift, efficient, and comprehensive solutions. We strive to be the beacon of reliability, ensuring that every customer interaction is characterized by...
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Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines Ameeratel Inc. Full timeWe are looking for a Team Lead to join our team and oversee, mentor, and inspire a team of customer service representatives who handle inbound and outbound calls, emails, and chats from clients and customers. You will be responsible for managing the team's performance, providing feedback and coaching, resolving issues and complaints, and ensuring customer...
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Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines ePERFORMAX Contact Centers Corporation Full timeResponsibilities:Attend to real-time needs such as, but not limited to, call escalations floor supportMonitor and control real-time scores in order to satisfy the needs of the program, clients, customers and agentsCommunicate and teach updates or system issues to ensure agents have the tools they need to maximize productivity and motivate continual...
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Team Leader for Collection
2 weeks ago
Cebu City, Central Visayas, Philippines GreatSource Corp Full timeJOB SPECIFICATIONAs a Team Leader, you will be responsible for guiding, monitoring, and leading one of our teams. Your role involves motivating team members and fostering positive communication to achieve company goals.JOB DESCRIPTIONCommunicate company goals clearly to the team.Oversee day-to-day operations.Delegate tasks and set deadlines.Monitor team...
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Quality Team Leader II
2 weeks ago
Cebu City, Central Visayas, Philippines RealPage, Inc. Full timeThe Quality Assurance Team Leader holds a key position within the customer support department and reports directly to the Quality Assurance Manager. This leadership role is instrumental in ensuring the delivery of exceptional customer service and maintaining adherence to stringent quality standards. The Quality Assurance Team Leader oversees a team of...
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Team Leader
2 weeks ago
Cebu, Philippines RecruiterPH Full timeJob title: Team LeaderProcess: Medical DeviceWork set-up: Night and shifting schedule, work onsiteLocation: CebuSalary range: 25K - 32KRequirements: Excellent communication skills Bachelor of Science in Nursing or Pharmacy or any allied science courses 3-4 years of work experience in MEDICAL DEVICE COMPLAINTS HANDLING With team management of at least 2 years...
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Team Leader
2 weeks ago
Angeles City, Central Luzon, Philippines Absolute Staff Solutions Corp. Full timeTeam Leader - Outbound Sales | Start ASAP Job details Here's how the job details align with yourprofile . Pay PHP 60,000 - PHP 80,000 a month Job type Full-time New-Grad Permanent Shift and schedule 8 hour shift Monday to Friday Shift system Location Full job descriptionWe are hiring for a TEAM LEADER position to join us this May in our Pampanga...
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Team Leader II
2 weeks ago
Cebu City, Central Visayas, Philippines Quess Philippines Corporation Full timeMust be a graduate of Finance or Business-related course is preferred.• Software and/or multifamily property management experience required.• With at least 3 years or more related work experience as a leader.• Proven leadership abilities to lead projects and teams successfully.• Must be wailing to work in a fixed night shift schedule • Must be...
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Team Leader
2 weeks ago
Angeles City, Central Luzon, Philippines StaffSmart Full timeAs a Team Leader , you will: Manage day-to-day planning and operations of your team; Make sure that each of your Teammates delivers on his/her Service Level Agreements (SLAs) and achieves his/her Key Performance Indicators (KPIs); Organize and handle the team and make sure everyone adheres to their schedules; Train and help in the development of your team by...
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Team Leader
2 weeks ago
Angeles City, Central Luzon, Philippines Absolute Staff Solutions Corp. Full timeWe are hiring for a TEAM LEADER position to join us this May in our Pampanga siteQualifications:- HS/SHS Graduate- Must have at least 1 year of experience as a Team Leader for Outbound Sales- Can start ASAPAdditional perks once you join this May:- Negotiable salary- Double incentive increase- Relocation package if neededFor faster processing of application,...
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Operations Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines EXL Service Philippines Full timeOperations Team Leader (Assistant Manager) - Pioneer Insurance Account (Cebu) Supervisors/Team Leaders (Call Centre & Customer Service) Drive overall performance and manage the process. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process...
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Sea Logistics Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full timeBE PART OF OUR GROWING TEAM Your Role Team Leader drives the operation and ensure team is meeting targets (performance, productivity, quality). He/she coaches, facilitates, solves work problems and participates in the work of the team. Your Responsibilities Provide information to the Manager on performance of the team.Communicate assignments, milestones and...
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Team Leader
2 weeks ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeSupervisors/Team Leaders (Call Centre & Customer Service) We are seeking a highly motivated and experienced Team Leader to join our growing team. The ideal candidate will have a strong background in leadership and management, with a focus on driving team performance and achieving business goals. Responsibilities include leading and supervising team members,...
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Production Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines Tasman Industrial Corporation Bestank Manufacturing Corporation Full timeJob Description:Plan, direct and coordinate scheduling and production activities of the organization based on sales demand to achieve quality products completely and on timeEnsuring that materials, labor and equipment are used efficiently to meet production targetsDevelop production tracking and quality control systems, analyze production, quality control,...
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Team Leader
2 weeks ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeMinimum Requirements: - Bachelors Degree - Undergraduates are welcome to apply- With experience in handling collections, fraud accounts (BPO) - At least 3 to 5 years of experience as a Team Leader
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Sea Logistics Team Leader
2 months ago
Cebu, Philippines Kuehne Nagel Full timeBE PART OF OUR GROWING TEAM Your Role Team Leader drives the operation and ensure team is meeting targets (performance, productivity, quality). He/she coaches, facilitates, solves work problems and participates in the work of the team. Your Responsibilities Provide information to the Manager on performance of the team.Communicate assignments, milestones and...