Ecommerce Operations Specialist

7 days ago

Rizal, Philippines beBeeEcommerce Full time $45,000 - $75,000
Job Overview

This role involves overseeing daily operations for e-commerce platforms, ensuring accuracy, optimization, and consistency across product listings.

Key Responsibilities
  • Manage product listings on various platforms, monitoring and maintaining stock levels to coordinate restocking with the warehouse team.
  • Respond promptly and professionally to customer inquiries, concerns, and reviews.
  • Track store performance metrics and provide actionable insights to improve sales and customer satisfaction.
  • Oversee order processing, fulfillment coordination, and returns.
  • Collaborate with marketing teams to implement promotional strategies.
Requirements
  • At least 1 year of experience managing e-commerce platforms, including seller central.
  • Proficient in Microsoft Excel, with ability to manage and analyze data.
  • Excellent communication and customer service skills.
  • Strong organizational abilities and attention to detail.

The ideal candidate is resourceful, organized, and experienced in navigating e-commerce platforms and related systems. Strong analytical and problem-solving skills are essential for success in this role.

Preferred Qualifications
  • Experience managing niche marketplaces.
  • Basic knowledge of graphic editing or product photography standards.
  • Prior experience in consumer goods or food product industries is a plus.

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