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Customer Service Ambassador

2 weeks ago

Davao City, Davao, Philippines beBeeCustomerFocused Full time ₱320,000 - ₱480,000
Job Opportunity

We are seeking highly motivated and skilled individuals to fill the role of Customer Service Representative.

Key Responsibilities:
  • Address customer inquiries and provide accurate information and assistance via phone, email, and chat
  • Resolve customer issues and complaints in a timely and effective manner
  • Ensure customer satisfaction and loyalty
  • Collaborate with internal teams to address customer concerns and provide solutions
  • Maintain customer records and update databases with relevant information
  • Adhere to established policies and procedures

This role requires excellent communication and problem-solving skills, as well as a customer-oriented mindset. You should be able to multitask and manage multiple customer interactions simultaneously, while maintaining a high level of professionalism and empathy.

Our ideal candidate will possess strong interpersonal and communication skills, with the ability to work effectively in a fast-paced environment. They will also be detail-oriented and organized, with the ability to prioritize tasks and meet deadlines.

Requirements:
  • High school diploma or equivalent; additional education or training in customer service is advantageous
  • Prior customer service experience is preferred but not necessary
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and work under pressure
  • Positive and customer-focused mindset

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.