Call Center Quality Coach

Job SummaryVaeth Virtual Assistance Services is seeking an experienced Lead Quality Manager to join our team as a Quality Control Manager for our insurance call centers.Key Responsibilities:Oversee the quality of our insurance lead transfer operationsConduct real-time call audits, script testing, and quality assessmentsDevelop and implement quality assurance...

About the RoleVee Healthtek PH Inc. is looking for a seasoned Patient Support Call Center Quality Manager to oversee the quality of customer interactions in our Patient Support Call Center.The ideal candidate will possess excellent analytical skills, strong knowledge of healthcare compliance standards, and experience in a call center QA role.Main...

V-Call Center Link Inc.On-site - Manila No Exp Required High/Senior High School Full-timeJob DescriptionDescriptionAnalyze information reported for verification by the applicant.Handle customer inquiries via phone, email, and chat.Work independently with minimal supervision.Exercise good judgment in safeguarding confidential or sensitive...

**Job Description:**We are seeking a highly skilled and experienced Call Center Operations Manager to join our team at AFNI PHILIPPINES, INC. The ideal candidate will have a proven track record in managing large call centers and driving customer experience excellence.Key Responsibilities:Strategic Planning: Develop and implement call center strategies to...

Job Description:We are hiring for a Call Center Quality Expert to work on site in BGC/Antipolo. As a Call Center Quality Expert, you will play a key role in ensuring the quality of customer interactions in a call center setting.About the Position:This is a shifting schedule position that requires you to work varied hours. You will be working closely with our...

Roof Maxx Manila, National Capital Region, PhilippinesCall Center ManagerRoof Maxx is a dynamic and innovative company fostering a culture centered around sustainability, innovation, and employee empowerment. As industry thought leaders, we value our dedicated remote team and believe in promoting from within. Our culture encourages open communication,...

We're V-Call Center Link Inc., a reputable company that's looking for talented individuals to join our team.Job OverviewThis full-time job requires you to work at our office in Manila.ResponsibilitiesAnalyze information provided by applicants for verification purposes.Handle customer inquiries via various channels.Ensure confidentiality and data...

About the RoleWe are looking for a dedicated Medical Call Center Expert to oversee the quality of our healthcare services. As a key member of our team, you will be responsible for ensuring that our call center agents meet the highest standards of quality and patient satisfaction.Key ResponsibilitiesConduct regular quality checks on call recordingsIdentify...

About the PositionVee Healthtek PH Inc. is looking for an experienced Call Center Performance Excellence Coordinator to coordinate quality initiatives and drive performance improvements in our Patient Support Call Center.The ideal candidate will possess excellent organizational skills, strong knowledge of quality metrics, and experience in a call center QA...

We seek a dedicated V-Call Center Link Inc. Representative who shares our passion for delivering outstanding customer experiences!Job SummaryThe ideal candidate will possess excellent communication and problem-solving skills, with a proven track record of providing top-notch support in a fast-paced call center environment.Key QualificationsA minimum of 1...

Job SummaryWe are looking for a Team Lead to join our Call Center team in Makati City. The successful candidate will have experience in managing a team of agents handling live lead transfers in the insurance industry. The role involves ensuring compliance, monitoring performance, and driving the team to meet transfer targets.About the RoleThis is a...

Vaeth Virtual Assistance Services is looking for a skilled Call Center QA Specialist to join our team.This individual will be responsible for monitoring call quality, compliance, and script effectiveness in our insurance lead transfer operations.Main Responsibilities:Conduct real-time call audits and quality assessments to ensure compliance and script...

**Job Summary**This is an exciting opportunity to join our team as a Team Leader at Peak Outsourcing, Inc. As a key member of our call center leadership team, you will be responsible for managing and leading a team of call center agents, ensuring exceptional customer service and driving business success.**Responsibilities:**Lead a team of call center agents,...

We're currently hiring for a Call Center Agent position at V-Call Center Link Inc.Job DetailsThis is a full-time job that requires working at our office in Manila.Key ResponsibilitiesAnalyze applicant information for verification.Handle customer inquiries via phone, email, and chat.Maintain confidentiality and data security.RequirementsA High School diploma...

We're on the hunt for a skilled Contact Center Performance Expert to join our team at IntouchCX! As a key member of our Contact Center team, you'll be responsible for driving performance excellence and delivering exceptional results.About the Job:You'll be working closely with our Customer Service Representatives and Tier 2 teams to monitor their...

Job DescriptionWe are seeking a Senior Call Center Supervisor to join our team at Optum. In this role, you will provide leadership and guidance to our call center team, ensuring that they are equipped to handle a high volume of customer inquiries.Key responsibilities include coordinating daily activities, setting priorities, and identifying operational...

**Job Summary:**We are looking for a Senior Associate Director for Call Center Operations to join our team at AFNI PHILIPPINES, INC. The successful candidate will have a strong background in call center operations and a proven ability to drive results.Key Accountabilities:Operational Excellence: Lead the development and implementation of call center...

JOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...

Job Overview:We are seeking a highly skilled Call Center Staff to join our team at Shinagawa LASIK & Aesthetics Center Corp.In this role, you will be responsible for providing exceptional customer service and promoting our services to patients and clients through inbound and outbound sales strategies.ResponsibilitiesMake strategic decisions to promote and...

Job Description:We are seeking a highly skilled Associate Director for Operations to join our team at AFNI PHILIPPINES, INC.Company Overview:We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.Job Summary:The Associate Director for Operations will be responsible for...