Call Center Leadership Role

Working at V-Call Center Link Inc.We are a dynamic company that values our employees' growth and development.As a Call Center Operator, you will play a vital role in delivering exceptional customer experiences.You will be responsible for analyzing information, handling customer inquiries, and maintaining confidentiality.This is a great opportunity to join a...

We are looking for a Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Job DescriptionThe ideal candidate will have strong communication and interpersonal skills, as well as the ability to work well under pressure.Resolve customer...

Job Overview:We are seeking a highly motivated and results-driven Call Center Staff to join our team at Shinagawa LASIK & Aesthetics Center Corp.About the Role:This is an exciting opportunity to work in a fast-paced environment where you will be responsible for making outbound calls to prospect leads, handling customer inquiries, and providing exceptional...

We are seeking a highly motivated and experienced Call Center Director to lead our call center operations.Job Summary:The Call Center Director will oversee the development and implementation of call center strategies and operations, ensuring seamless customer service delivery. Key responsibilities include determining operational strategies, developing call...

We are seeking an experienced BPO Manager to join our team at MT Global Solutions, Inc.Requirements and QualificationsTo be successful in this role, you will need:A Bachelor's degree in Healthcare Administration, or related field;At least 3 years of experience in a call center role, with 1-2 years in a managerial capacity;Excellent communication and...

Roof Maxx Manila, National Capital Region, PhilippinesCall Center ManagerRoof Maxx is a dynamic and innovative company fostering a culture centered around sustainability, innovation, and employee empowerment. As industry thought leaders, we value our dedicated remote team and believe in promoting from within. Our culture encourages open communication,...

Job Overview:We are seeking a highly skilled Call Center Staff to join our team at Shinagawa LASIK & Aesthetics Center Corp.In this role, you will be responsible for providing exceptional customer service and promoting our services to patients and clients through inbound and outbound sales strategies.ResponsibilitiesMake strategic decisions to promote and...

JOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...

The Contact Center Team Lead will be responsible for achieving the service level agreements and business performance goals by encouraging and improving the accuracy and efficiency of team members according to governance to SOPs, Call Center Scripts, etc.This role will identify Contact Center areas for improvement on daily operational processes and provide...

Job Description:We are seeking a results-driven Call Center Manager to oversee our team of appointment setters. In this role, you will be responsible for managing day-to-day operations, ensuring high performance, and driving efficiency within the call center.Key Responsibilities:Oversee daily activities of appointment setters to ensure smooth operations and...

Job Description:We are seeking an experienced Real Time Reports Analyst to join our team. In this role, you will be responsible for managing various workforce management systems, such as IEX scheduling software and CMS.You will identify triggers and provide essential input to leadership teams so that staffing plans are based on analysis of historical...

Job Description:We are seeking a highly skilled Associate Director for Operations to join our team at AFNI PHILIPPINES, INC.Company Overview:We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.Job Summary:The Associate Director for Operations will be responsible for...

We are seeking a results-driven and innovative Head of Call Center Strategy to lead our call center transformation initiative.About the Role:The Head of Call Center Strategy will develop and implement comprehensive call center strategies, leveraging best practices and industry trends to drive business growth and customer satisfaction. Key responsibilities...

Job Description:We are seeking an experienced Call Center Operations Strategist to join our team at AFNI PHILIPPINES, INC.Key Responsibilities:Develop and Implement Operational StrategiesLead Team and Manage StaffAnalyze Performance and Improve SystemsMaintain Quality and Productivity StandardsEnsure Customer SatisfactionRequirements:Bachelor's Degree in Any...

About the RoleThis is an exciting opportunity to work in a fast-paced call center environment where you will be handling inbound and outbound calls, resolving client issues, and providing timely responses to their queries.

We are currently hiring for Call Center Associates to join our team. As a Call Center Associate, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Our ideal candidate will have a minimum of 6 months call center experience for high school/SHS graduates or college undergraduates, and be flexible to...

Job TitleTechnical Customer Support AssociateWe are seeking a skilled Technical Customer Support Associate to join our team at V-Call Center Link Inc.Salary: ₱25-30K [Monthly] On-site - ManilaNo experience is required for this role.Bachelor's Degree in any field is preferred.This is a full-time position.Key ResponsibilitiesProvide top-notch support to...

We are seeking a highly accomplished Customer Service Excellence Leader to lead our inbound call center team at Empower. This is an exceptional opportunity for a seasoned professional with a passion for delivering exceptional customer experiences and driving business results.The ideal candidate will have at least 10 years of experience in customer service,...

We are seeking a highly motivated Call Center Management Role to join our team at HGS Offshore Staffing Solutions. As a Senior Customer Experience Specialist, you will be responsible for leading a team of customer service and technical support agents to achieve exceptional customer experiences and drive business growth.This role requires a strong focus on...

About eClerx Philippines, Inc.We are a leading provider of business process outsourcing services, and we are seeking a highly skilled Call Center Operations Specialist to join our team.The ideal candidate will be responsible for monitoring and reporting real-time call traffic via a workforce management application. This includes conducting real-time...