
Operational Efficiency Specialist
2 days ago
We are seeking a highly organized and proactive Operational Specialist to enhance our backend operations, manage invoicing and time tracking, and bring essential structure to our fast-moving firm. At our company, you will take full ownership of financial operations, document administration, and contract management, vital to our day-to-day efficiency.
Key Responsibilities- Administrative Support:
- Manage documents, trackers, and operational workflows efficiently.
- Oversee and audit Hubstaff time tracking for all contractors and external staff members.
- Prepare and send client contracts using established templates accurately.
- Track key deadlines and ensure critical actions are followed up on promptly.
- Financial Operations:
- Own and manage the invoicing process – ensure all hours are invoiced correctly and on time.
- Assist in processing salary and contractor payments while keeping records organized and up to date.
- Support with finance-related administrative tasks: receipts, documentation, reconciliations, etc.
- Proactively spot and resolve payment delays, discrepancies, or red flags effectively.
- Research & Coordination:
- Research relevant awards, events, partnerships, and apply to them as needed.
- Support with ad hoc projects, market research, and executive reporting duties.
- Help manage calendars, reminders, and weekly execution checklists efficiently.
- Bachelor's degree or higher in Finance, Accounting, Business, or a related field is preferred.
- Proven experience in administrative, financial operations, or operational support roles is essential.
- Strong analytical and organizational skills – you're the one who sees the problem before anyone else notices it.
- Experience handling complex invoicing operations is required.
- Takes initiative and figures things out without waiting for full instructions.
- Thrives in Chaos: Stays focused and efficient even when priorities shift quickly.
- Detail-Obsessed: Never misses a follow-up, deadline, or formatting error.
- Professional communication skills, both written and verbal, are necessary.
- Background in staffing, outsourcing, or recruitment operations would be beneficial.
- Confident enough to hold founders and stakeholders accountable when needed.
- Experience working in international, fast-paced startup environments is an asset.
- Experience calculating financial metrics like burn rate, runway, churn, LTV/CAC, etc., is desirable.
- Familiarity with tools like Notion, Google Workspace, Hubstaff, ClickUp, Xero/QuickBooks is a plus.
We value teamwork, creativity, and innovation. We believe that our employees are the backbone of our success, and we strive to create a positive work environment that fosters growth and development.
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