
Operational Efficiency Specialist
1 day ago
We are seeking a highly organized and detail-focused Operational Assistant to manage our backend operations, ensure timely invoicing and time tracking, and bring essential structure to our fast-moving organization.
- Key Responsibilities:
- Administrative Support
- Manage documents, trackers, and operational workflows to maintain organizational efficiency.
- Oversee and audit Hubstaff time tracking for all contractors and external staff to ensure accurate records.
- Prepare and send client contracts using established templates to streamline business processes.
- Track key deadlines and follow up on critical actions to meet business objectives.
- Financial Operations
- Own and manage the invoicing process to ensure all hours are invoiced correctly and on time.
- Assist in processing salary and contractor payments while maintaining organized records.
- Support with finance-related administration: receipts, documentation, reconciliations, etc.
- Proactively identify and resolve payment delays, discrepancies, or red flags.
- Research & Coordination
- Research relevant awards, events, partnerships, and apply to them as needed to drive business growth.
- Support with ad hoc projects, market research, and executive reporting to inform business decisions.
- Help manage calendars, reminders, and weekly execution checklists to stay organized.
- Education: Bachelor's degree or higher in Finance, Accounting, Business, or a related field.
- Experience: Proven experience in administrative, financial operations, or operational support roles.
- Organizational Skills: Strong analytical and organizational skills to identify problems before they escalate.
- Invoicing Expertise: Experience handling complex invoicing operations.
- Independent & Resourceful: Takes initiative and figures things out without waiting for full instructions.
- Thrives in Chaos: Stays focused and efficient even when priorities shift quickly.
- Detail-Obsessed: Never misses a follow-up, deadline, or formatting error.
- Communication: Professional communication skills, both written and verbal.
- Background in staffing, outsourcing, or recruitment operations.
- Confident enough to hold founders and stakeholders accountable when needed.
- Experience working in international, fast-paced startup environments.
- Experience calculating financial metrics like burn rate, runway, churn, LTV/CAC, etc.
- Familiarity with tools like Notion, Google Workspace, Hubstaff, ClickUp, Xero/QuickBooks.
- Administrative Support
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