Neksjob Corporation Team Manager
7 days ago
Job Overview:
Neksjob Corporation is a dynamic and growing company that is committed to delivering exceptional customer service and support. We are seeking a skilled and experienced Engagement Supervisor to join our team and contribute to our mission.
About the Position:
The Engagement Supervisor will play a critical role in leading our customer service team, ensuring that all customer inquiries are resolved promptly and professionally. You will work closely with our cross-functional teams to analyze customer issues and develop solutions to improve our customer service operations.
Key Responsibilities:
- Lead a team of customer service representatives to provide exceptional customer service and support
- Analyze customer issues and develop solutions to improve our customer service operations
- Collaborate with cross-functional teams to ensure seamless communication and collaboration
- Develop and implement processes to improve efficiency and effectiveness of customer service operations
- Ensure accurate records of customer interactions and resolve any issues in a timely manner
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 3 years of experience in customer service or a related field
- Proven track record of leading high-performing teams and driving business results
- Excellent communication, interpersonal, and problem-solving skills
-
Career Opportunities with Neksjob Corporation
24 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeCompany Overview:Neksjob Corporation is a leading provider of call center services. Our team is dedicated to delivering exceptional customer experiences.Job Summary:We are seeking highly motivated and results-driven Customer Service Representatives to join our team. As a key member of our call center, you will be responsible for handling customer concerns...
-
Neksjob Support Professional
20 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is dedicated to providing outstanding customer experiences. As a Customer Service Ambassador, you will play a vital role in achieving this goal by delivering exceptional support to our clients.Key Tasks:Provide timely and quality support to customers via phone, email, or chatResolve customer complaints and issues efficientlyDocument...
-
Customer Service Operations Manager
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationNeksjob Corporation is a dynamic and professional organization dedicated to delivering exceptional customer service.
-
Service Excellence Team Member Wanted
3 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeBenefits and PerksAt Neksjob Corporation, we prioritize our employees' well-being by offering very competitive salaries and comprehensive health insurance for you and your dependents. Enjoy working in our world-class facilities and contribute to a positive work environment.
-
Care Specialist for Neksjob Clients
16 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWe are seeking a skilled Neksjob Support Professional to join our team. As a key member, you will be responsible for delivering top-notch customer service and ensuring that our clients receive the best possible support.Your Role:Deliver prompt and professional customer service via various channelsAddress customer concerns and resolve issues in a fair and...
-
Customer Service Team Lead
7 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWe are seeking an experienced professional to oversee and manage customer service operations at Neksjob Corporation. As a key member of our team, you will be responsible for ensuring efficient and professional customer support through various channels.Key Responsibilities:Supervise daily customer service operations and ensure effective handling of...
-
Customer Service Operations Manager
3 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeJob OverviewCareer Opportunity at Neksjob CorporationWe are seeking an experienced Supervisor to oversee and manage customer support functions, ensuring high-quality service delivery across various touchpoints.Responsibilities- Supervise daily activities of a team, providing mentorship and guidance to less experienced members.- Ensure excellent customer...
-
Customer Service Operations Manager
24 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is seeking a highly skilled Customer Service Operations Manager to join our team. As an Engagement Supervisor, you will be responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers.
-
Start Your Career with Neksjob
5 days ago
Cebu City, Central Visayas, Philippines Neksjob Full timeNeksjob is committed to providing exceptional customer service and is seeking highly skilled Customer Service Representatives to join our team in Cebu. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing product information.RequirementsTo be successful in this role, you will need to...
-
Call Center Representatives
3 days ago
Cebu City, Central Visayas, Philippines Neksjob Full timeAbout UsNeksjob is dedicated to providing top-notch customer service solutions. Our representatives work diligently to ensure that our clients receive the best possible experiences.Our OfferSalary: 18,400Key Responsibilities:As a representative at Neksjob, you will be responsible for handling customer inquiries and providing support. This includes resolving...
-
Help Desk Team Member
4 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWe're looking for a highly motivated Tech Support Representative to join our team at Neksjob Corporation. As a key member of our customer support team, you'll play a vital role in ensuring our customers receive top-notch service.Key Responsibilities:Respond to customer inquiries and provide prompt resolutions to technical issuesOffer step-by-step guidance to...
-
Quality Engineering Expert
5 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeBenefits of Working at Neksjob CorporationA dynamic and supportive work environment that fosters growth and learning.Ongoing training and professional development opportunities to enhance skills and expertise.A competitive compensation package that recognizes individual contributions and achievements.About Neksjob CorporationNeksjob Corporation is a leading...
-
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we are committed to delivering exceptional service to our customers and employees alike. As a Telecommunications Account Management Professional, you will play a vital role in achieving this goal by handling customer inquiries, resolving issues, and providing tailored solutions to meet their needs.About the Role:We are looking for a...
-
Customer Support Specialist
24 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeJob OverviewNeksjob Corporation is seeking a highly skilled and motivated Customer Support Specialist to join our team. In this role, you will be responsible for handling customer inquiries and concerns in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service via phone, email, or in-personRespond to customer complaints and...
-
Corporate Learning Development Specialist
6 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout Neksjob Corporation:We are a dynamic organization dedicated to providing exceptional services to our clients. Our commitment to excellence is reflected in our state-of-the-art facilities and cutting-edge technology.Job Summary:The Training Assistant Manager will be responsible for developing and executing comprehensive training programs that meet the...
-
Service Quality Manager
7 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation seeks an experienced Service Quality Manager to join our team. In this role, you will be responsible for overseeing customer service operations, developing team members, and driving quality service delivery.Key Qualifications:3+ years of customer service experience, with at least 1 year in a supervisory role.Experience in remote (phone,...
-
Data Insights Manager
16 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWe are seeking a highly motivated and experienced Data Insights Manager to join Neksjob Corporation's team.About the RoleThis is an exciting opportunity for a talented individual to lead our market research efforts and provide actionable insights to support business decision-making.The successful candidate will be responsible for:Leading the development of...
-
Neksjob Customer Support Professional
2 days ago
Tarlac City, Central Luzon, Philippines Neksjob Full timeJob SummaryAt Neksjob Corporation, we are seeking a highly skilled Customer Support Professional to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution.
-
Learning and Development Lead
6 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationNeksjob Corporation is a leading organization that values innovation, excellence, and customer satisfaction. We are committed to providing our employees with the necessary skills and knowledge to excel in their roles and contribute to the company's success.The successful candidate will have the opportunity to work in a dynamic...
-
Customer Service Team Lead
24 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeThe role of the Engagement Supervisor at Neksjob is to provide top-notch customer service, encompassing post-sale technical and non-technical support to business and end-consumer customers.As an Engagement Supervisor, you will be engaged in handling high-volume inquiries, analyzing and resolving customer issues. The position also entails overseeing...