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Service Quality Manager
1 week ago
Neksjob Corporation seeks an experienced Service Quality Manager to join our team. In this role, you will be responsible for overseeing customer service operations, developing team members, and driving quality service delivery.
Key Qualifications:- 3+ years of customer service experience, with at least 1 year in a supervisory role.
- Experience in remote (phone, chat, text) and in-person service is preferred.
- Strong problem-solving, communication, and leadership skills.
- Ability to handle high inquiry volumes while maintaining service quality.
If you have a passion for delivering exceptional customer experiences and leading a team, we encourage you to apply for this exciting opportunity.
