Unlock Your Potential as a Customer Service Representative

1 day ago


Taguig, National Capital Region, Philippines Neksjob Full time

About Us

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Neksjob is a dynamic organization committed to delivering exceptional customer experiences. We foster a culture of growth, teamwork, and innovation.

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Job Summary

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We are seeking highly skilled Customer Service Representatives to join our team. These individuals will be responsible for handling customer inquiries, concerns, and complaints in a professional and courteous manner.

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Key Responsibilities

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  • Assist customers with returns, upgrades, and purchases while providing guidance and technical support.">
  • Work from home, call centers, or office settings, ensuring seamless communication with customers.">
  • Develop strong analytical skills to resolve complex issues efficiently.">
  • Utilize MS Office and internet browsing to access relevant information and resources.">
  • Foster excellent communication and interpersonal skills to build trust with customers.">
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions.">
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Requirements

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To succeed in this role, you must possess:

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  • A high school diploma or equivalent.">
  • At least 6 months of travel experience (non-BPO) or completion of a Customer Care Excellence program.">
  • Excellent communication and interpersonal skills.">
  • Strong analytical skills.">
  • Proficiency in MS Office and internet browsing.">
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Benefits

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We offer a comprehensive benefits package, including:

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  • Exciting performance bonuses and account-specific allowances.">
  • Career advancement opportunities within the company.">
  • Promotion possibilities within the organization.">
  • Comprehensive healthcare benefits.">
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Why Choose Neksjob?

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We believe in fostering a positive work environment that encourages growth and development. Our team is passionate about delivering exceptional customer experiences and making a lasting impact.



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