Helping Hands for Customer Service Excellence

3 days ago

Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱1,000,000 - ₱1,200,000
Job Overview

Our team delivers tailored solutions to meet the diverse needs of clients, prioritizing excellence and innovation.

We're looking for customer service professionals to support a range of initiatives for well-known clients. In this role, you'll assist customers with enquiries and provide excellent service. This is an opportunity to contribute to high-impact projects with iconic brands.

Candidates must have prior call center experience and strong proficiency in English, both written and spoken.

  • A high-speed internet connection is required.
  • An appropriate, quiet work environment is necessary.

You'll also need to be highly motivated and dedicated, with a natural ability to problem-solve and create memorable customer experiences.

Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
Requirements:
  • Must be 18 years or older.
  • High school diploma or equivalent is required.
  • Prior call center experience is essential.
  • Strong command of the English language is necessary.
What We Offer:
  • Comprehensive health coverage plus dependent benefits.
  • Dental coverage.
  • Free meal during training.
  • Career growth and learning opportunities.
  • Allowances for living expenses.
  • Performance and loyalty bonuses.
Equal Opportunity Employer:

Our organization maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling our commitment to a diverse and equal opportunity work environment.

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