Senior Business Intelligence Analyst
1 week ago
About the Job
">- Support Learning & Development operations with a variety of learning analytics and automation solutions.
- Analyze, review, forecast, trend, and present information for business planning.
- Recommend process improvements by managing documented standard operating procedures.
- Partner with business leaders, Corporate L&D, and technology teams to improve business processes and gather and report on learning utilization and effectiveness.
- Provide timely support for customers and monitor the L&D central email.
Responsibilities
">- ">
- Gather data business requirements, including key L&D analytics, industry metrics, and benchmarks.">
- Assess and interpret customer needs and requirements.">
- Design, develop, and distribute L&D metrics reporting and visualization, leveraging business intelligence reporting.">
- Manage learner groups or analysis, and assignment of Environmental, Occupational Health & Safety (EOHS) regulatory training in coordination with business partners or training leads, leveraging business intelligence reporting.">
- Solve moderately complex problems and/or conducts moderately complex analyses.">
- Translates concepts into practice.">
- Identify capability gaps between current state and desired state.">
- Monitor L&D central email and respond within stated Service Level Agreement, directing to other parties based upon their specialization, and escalating as needed.">
Requirements
">- Bachelor's degree, and 8+ years of experience in business analysis, including working with internal business partners and technology leads.
- Experience in complex problem solving and process improvement, analyzing and recommending solutions.
- Experience with Microsoft Power BI business intelligence reporting and Smartsheet.
- Solid knowledge of latest innovations and emerging trends in leveraging data and providing predictive and prescriptive learning analytics.
- Proficiency with Access databases.
- Proficiency in learning management platforms (e.g., EdCast, Oracle Learning Cloud).
- Proficiency in Office 365 Suite of Tools (MS Teams and Apps, PowerPoint, Word, Excel, Access, SharePoint, etc.).
- Proven superior analytical thinking skills.
- Proven solid relationship-building, accountability, and critical thinking skills.
Benefits
">- A great opportunity to work on a wide variety of learning innovations.
- A culture guided by inclusion, talented peers, comprehensive benefits, and career development opportunities.
- Work effectively in a large matrix environment.
About Us
">We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
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