Secure Your Career as a Call Center Professional

11 hours ago


Davao City, Davao, Philippines Neksjob Full time
About Neksjob

At Neksjob, we strive to deliver exceptional service to our customers. Our team of dedicated professionals works tirelessly to ensure that every interaction is a positive one.

Job Summary

This role involves responding to customer inquiries and resolving issues in a timely and professional manner. As a Call Center Agent, you will be the face of our organization and play a critical role in building strong relationships with our clients.

Key Responsibilities
  • Respond to customer calls, emails, or other forms of communication in a prompt and courteous manner
  • Listen actively to understand customer needs and concerns
  • Provide accurate and helpful information to resolve customer issues
  • Escalate complex issues to supervisors or other departments when necessary
Requirements

To succeed in this role, you must have excellent communication skills, both written and verbal. You should also be comfortable working in a fast-paced environment and able to multitask effectively.

  • Excellent English communication skills
  • Ability to work in a team environment
  • Good computer skills and web navigation abilities
Benefits

As a valued member of our team, you can expect a competitive salary and a range of benefits, including:

  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits


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