Become a Call Center Professional

1 week ago


Davao City, Davao, Philippines Neksjob Corporation Full time
Job Summary

We are seeking a highly skilled and motivated Call Center Agent to join our team at Neksjob Corporation. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, resolving issues, and promoting our products or services.

Responsibilities
  • Respond to incoming calls from customers, addressing their queries and concerns in a professional and courteous manner
  • Troubleshoot problems and provide solutions to meet the needs of our customers
  • Utilize strong communication skills to effectively handle complaints and resolve issues in a timely and satisfactory manner
Requirements
  • Bachelor's degree in any field; however, having a background in communications, business administration, or a related field is preferred
  • Average to excellent English communication skills, both written and verbal
  • Excellent computer literacy and web navigation skills
  • Ability to work in a dynamic environment with minimal supervision
  • Flexible schedule to accommodate shifting duties
Benefits
  • Competitive salary package: PHP 17,000 monthly
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities within the company
  • Promote within the company policy
  • Comprehensive healthcare benefits


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