Kickstart Your Career with NeksJob

3 weeks ago


Davao City, Davao, Philippines neksjob Full time
About NeksJob

NeksJob is a dynamic organization committed to excellence in delivering top-notch services. We are passionate about empowering individuals to achieve their full potential.

Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving issues in a timely and professional manner.

Responsibilities

  • Respond promptly to incoming customer calls, emails, and other communication channels.
  • Analyze customer concerns, troubleshoot problems, and provide solutions or escalate issues as necessary.
  • Communicate effectively with customers, both verbally and in writing, ensuring clarity and understanding.
  • Maintain accurate records of customer interactions, including issue resolution and follow-up actions.
Requirements

To succeed in this role, you must possess the following skills and qualifications:

  • Education: At least a High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
  • No Experience Required: We welcome candidates from all backgrounds, regardless of prior experience.
  • Communication Skills: Average to excellent English communication skills are essential for success in this role.
  • Computer Literacy: Proficiency in using computers and navigating web-based applications is required.
  • Availability: Willingness to work a full-time schedule, including shifts, is necessary.
Benefits

We offer a competitive salary and exciting performance bonuses & account-specific allowances, along with career advancement opportunities and the chance to promote within the company.

Estimated Salary: $25,000 - $35,000 per annum, depending on location and experience.



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