
Sports Betting Specialist
1 week ago
We are seeking a talented and driven individual to join our team as a Sports Operations Executive. In this role, you will be responsible for providing exceptional customer service, managing content, and overseeing settlement.
Our ideal candidate is a quick thinker who can multitask in a fast-paced environment. They must have a strong analytical mind and excellent communication skills.
As a key member of our team, you will play a crucial role in delivering a positive customer experience. If you are passionate about sports and enjoy working in a dynamic environment, we want to hear from you.
Key Responsibilities- Answer trading queries from customers in a timely and efficient manner
- Manage Pre-Match and Live Content
- Monitor customer sites to ensure accurate odds and display troubleshooting as required
- Oversee settlement intervening manually as necessary
- Perform live risk and liability management
- Accurately and proactively profile the customer base
- Handle and escalate technical issues
- Entry-level experience in Sports Betting
- Cricket and Horse Racing knowledge is an advantage
- Good analytical and mathematical ability
- Aptitude in Excel
- Strong customer service ethos
- Demonstrable problem-solving skills
- A thirst to learn and succeed
- Ability to learn new skills quickly
- Natural multi-tasker who thrives in a fast-paced environment
- Flexible approach to working irregular hours
- Passionate and knowledgeable about sport
- Excellent communication skills
- Fluent in English
We are a product company that is passionate about technology and strives to stay ahead of the curve. Our team is fueled by a deep understanding of cutting-edge frameworks technologies and continuous learning.
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