
Sales Performance Specialist
1 day ago
We are looking for a diligent and proactive specialist to manage Amazon accounts, ensure policy compliance, optimize product listings, drive sales performance, oversee customer service tasks, manage inventory, and monitor key performance metrics.
The ideal candidate will have experience in e-commerce, particularly in managing Amazon accounts, and a strong understanding of health and supplement products.
Key Responsibilities:- Audit and Compliance: Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications.
- Inventory Management: Manage inventory levels and forecast sales and inventory needs.
- Customer Service: Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction.
- Negative Reviews: Monitor and address negative reviews and perform related Customer Service tasks.
- Reimbursement Claims: Submit cases for reimbursement claims and coordinate product shipments to Amazon.
- Best Seller Badges: Monitor Best Seller Badges performance on a daily and weekly basis, suggesting improvements.
- Industry Trends: Stay updated on industry trends and Amazon policies for compliance and to capitalize on new opportunities.
- Experience: Minimum of 2 years of experience managing Amazon accounts.
- Skillset: Proficient in using Amazon Seller Central, Vendor Central, and other relevant tools.
- Success Metrics: Demonstrated success in driving sales and achieving growth targets on Amazon.
- Analytical Skills: Analytical mindset with the ability to interpret data and make data-driven decisions.
- Communication: Excellent communication skills with the ability to collaborate effectively across teams.
- Organizational Skills: Strong organizational and project management skills.
- Independence: Self-motivated and able to work independently with minimal supervision.
- Product Knowledge: Experience with supplements or health products is advantageous.
- Paid Holiday Time Off
- Paid Vacation Time Off
- Work from Home Option
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