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Support Operations Associate
1 week ago
One Contact Center is a dynamic and growing company that values its employees and provides a range of opportunities for growth and development.
Job SummaryWe are seeking a Technical Support Representative to join our team. The ideal candidate will have excellent communication skills and be able to explain complex technical topics to non-technical stakeholders.
Key Responsibilities- Provide phone and email support
- Diagnose and troubleshoot ecommerce platform issues
- Collaborate cross-functionally to resolve issues and complete assigned projects
- Proficient in SQL
- Good Communication Skills
- Comfortable consulting directly with clients as needed
- Effectively collaborate cross-functionally
- Additional Leave
- Company Events
- HMO
- Opportunities for Promotion
- Paid Training
- Pay Raise