
Subscription Billing Manager
1 day ago
We're seeking a skilled Billing Specialist to manage our end-to-end billing operations, focusing on subscription-based environments with Stripe Subscriptions.
This hands-on AR execution role involves managing subscription lifecycles, preparing evidence for disputes, reconciliations, and month-end reporting.
You'll take ownership of protecting revenue and running clean AR processes at scale, partnering with Sales & Customer Success to ensure accurate subscription data.
A strong background in SaaS or subscription business is required, along with expertise in Stripe Subscriptions, dispute representment, and HubSpot for AR/billing workflows.
Key Responsibilities- Manage the subscription lifecycle in Stripe: new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking.
- Own dispute representment: prepare and submit evidence packets to banks/card networks to protect company revenue.
- Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
- Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
- Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections calls/emails when needed.
- 3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
- Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
- Direct experience preparing and submitting dispute representment evidence to banks/payment processors.
- Strong knowledge of HubSpot for AR/billing workflows.
- Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
- Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
- Competitive salary based on experience.
- 100% remote role with core hours of 8:00 AM – 5:00 PM ET (Mon–Fri).
- Growth-oriented culture: join an inclusive, international, innovative team where your contributions make a tangible difference.
We celebrate differences in background, culture, abilities, and perspectives because diversity drives innovation and creativity. Your voice matters here; it really does And your unique perspective will help us shape the future of small business growth.
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