Support and Sales Ambassador

3 days ago

Iloilo City, Western Visayas, Philippines beBeeAmbassadorship Full time ₱26,900 - ₱36,200

Job Title: Support and Sales Ambassador

">
">Job Description:

As a vital link between our customers and our organization, the Support and Sales Ambassador plays a pivotal role in delivering exceptional customer experiences. With a strong focus on product/service information and problem-solving, this role ensures seamless communication and support for customers.

">
">Key Responsibilities:
  • ">
  • Be the Voice of Support: Engage with customers through inbound and outbound communications, providing expert guidance and assistance with setting up applications, networks, and technologies.">
  • Offer Solutions and Drive Sales: Identify and recommend products or services that meet customer needs, suggesting upgrades or additional services to enhance their experience.">
  • Passion for Growth: Invest in ongoing training and development, seeking new skills and turning feedback into actionable insights.">
  • Tech Expert & Trendsetter: Provide expert guidance while troubleshooting devices, staying updated on the latest technology trends.">
  • Engage and Educate: Develop strong relationships with customers by educating them about their devices and software.">
  • Deliver Exceptional Service: Ensure every interaction meets quality standards, driving customer satisfaction and loyalty.">
">
">Requirements:
  • ">
  • Education: High school diploma or equivalent.">
  • Experience: At least 6 months in a call center sales program, 2 years in a call center customer service role, and experience with voice support programs/account.">
  • Skills and Attributes: Passion for customer service and technology, ability to quickly learn new tech and tools, empathy, patience, and problem-solving skills, strong understanding of major operating systems and consumer technologies.">

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