Makati Customer Service Representative Opportunity

1 day ago


Makati City, National Capital Region, Philippines VCC Link Full time
Job Summary
We are currently seeking a highly skilled and experienced Customer Service Representative to join our team in Makati. This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

About the Role
This is a Dayshift position with a contract-based employment type, offering the possibility of being reprofiled to a regular/full-time role after one year. The successful candidate will be required to work onsite in Makati City, with a flexible schedule that includes day shifts and mid-shifts from 2pm-11pm.

Responsibilities
The key responsibilities of this role include:
• Providing exceptional customer service to clients through various channels
• Resolving customer complaints and concerns in a timely and professional manner
• Meeting or exceeding sales targets and performance metrics
• Collaborating with internal teams to achieve business objectives
• Staying up-to-date with product knowledge and industry trends

Requirements
To be considered for this role, candidates must possess the following qualifications:
• 1-2 years of experience in a CSR Voice role, with a minimum tenure of 6 months per employer/company
• College Undergraduate (completed 2nd year) or College Graduate, Associate Graduate

What We Offer
We offer a competitive salary package, including a base salary of Php 25,000 with benefits. In addition to a comprehensive benefits package, we also offer opportunities for growth and development within the company. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply.

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