Project Leader

2 days ago

Pasay, National Capital Region, Philippines beBeeProjectLead Full time $60,000 - $85,000

Project Lead

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We are seeking a highly skilled Project Lead to oversee the end-to-end execution of customer care projects. The ideal candidate will have extensive experience in project management, Agile methodologies, and customer care processes.

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In this role, you will be responsible for managing project teams, developing project plans, and ensuring timely delivery. You will also need to translate business requirements into actionable deliverables, document business processes, and facilitate Agile practices.

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The successful candidate will have a proven track record of leading cross-functional teams, managing multiple priorities, and driving collaboration across departments. Strong communication and interpersonal skills are essential for this role, as well as proficiency in tools such as Jira and Excel.

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If you are a motivated and results-driven professional with a passion for project management, we encourage you to apply for this exciting opportunity.

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  • Agile Methodologies: Proven experience with Agile frameworks including SCRUM, Kanban, and Sprint-based delivery.
  • Requirements Gathering: Demonstrated ability to gather, document, and translate business requirements into actionable deliverables.
  • System Knowledge: Familiarity with system integrations, user acceptance testing (UAT), change management, and business process mapping.
  • Tool Proficiency: Proficiency in tools such as SQL, Excel, Visio, Jira, or similar project and collaboration platforms.
  • Communication & Collaboration: Strong communication and interpersonal skills with the ability to effectively engage diverse teams and executive stakeholders.
  • Organizational Skills: Excellent organizational skills with a high attention to detail and a commitment to delivering high-quality solutions.
  • Change Management: Experience driving organizational change and managing resistance with a proactive and collaborative approach to problem-solving.
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This is a challenging and rewarding role that requires a strong work ethic, excellent communication skills, and a passion for project management.

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We offer a competitive salary and benefits package, including remote work arrangement, HMO + free dependents, competitive leave entitlement, medical and optical reimbursement, and occasional travel opportunities.

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United States Equal Opportunity Employment:

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We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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