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16 hours ago
We are seeking a skilled and experienced Jira System Administrator to join our team.
Key responsibilities include:
- Jira Administration: Managing user accounts, groups, roles, and permissions.
- Workflow & Automation: Designing and optimizing workflows, fields, screens, and automation rules.
- Project Configuration & Reporting: Creating and maintaining projects, boards, dashboards, filters, and actionable reports.
- Billing & Cost Optimisation: Tracking licenses, reconciling invoices, and recommending savings on apps and subscriptions.
- Integration & Add-ons: Evaluating, implementing, and maintaining Marketplace apps, and integrating Jira with CI/CD, chat, and other business tools.
- User Support & Training: Providing second-line support, running training sessions, and maintaining clear documentation and knowledge articles.
- Governance & Continuous Improvement: Ensuring security and compliance, documenting configurations, and championing ongoing process improvements.
- At least 2+ years of proven Jira/Atlassian administration experience (cloud).
- Solid grasp of Agile (Scrum/Kanban) and ITSM (ITIL, SLAs, queues).
- Experience managing SaaS licenses, budgets, or cost-control initiatives.
- Scripting/automation skills (Groovy, Jira Automation, REST API) and strong problem-solving skills.
- Excellent English communication and comfort training non-technical users.
- Opportunity to work with a dynamic team.
- Chance to develop your skills in Jira administration.
- A chance to contribute to the success of the company.
- Atlassian certification(s) in Jira Software / Jira Service Management or willingness to obtain quickly.
- Bachelor's Degree.
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