Digital Transformation Specialist

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeEmailSpecialist Full time ₱25,000 - ₱30,000
Job Description

About the Email Solutions Specialist Role:

This role is a multi-functional position that offers a GREAT experience in a fast-paced environment with meaningful responsibilities and opportunities to contribute and earn a great wage.

This role requires proactivity, strong communication skills, and organization. It also demands recognizing one's role in making a meaningful difference through hard work and success.

The ideal candidate will be proactive, have excellent communication skills, and be well-organized.

This role is not just about doing a job; it's about building a foundation for a long-term career.

The Email Solutions Specialist plays a key role in the marketing department and supports the Account Manager in various duties.

You will assist in organizing email campaigns and developing marketing strategies. Your work will be integral to the smooth operations of the marketing department and the acquisition of brand goals and long-term company growth.

Main Responsibilities:
  • Assist clients in setting up and optimizing email campaigns using our platform.
  • Provide guidance on email deliverability best practices, including sender reputation management, authentication (SPF, DKIM, DMARC), and IP management.
  • Troubleshoot email-related issues, working with both customers and internal teams to resolve technical problems.
  • Educate customers on email compliance standards (CAN-SPAM, GDPR).
  • Collaborate with product and development teams to improve platform features and address client feedback.
  • Create and manage visual email automation workflows within the chosen email platform, as well as in Google Slides, Vibe, or any other collaborative tool.
  • Conduct training sessions and create documentation to enhance user adoption and success.
  • Monitor email performance metrics and recommend strategies to improve engagement and deliverability.
  • Create, present, and discuss email marketing campaign reports with clients in a 30-minute focused meeting on a monthly basis
Key Qualifications:
  • At least 2 years of experience in email operations, deliverability, or a related role at a SaaS company or digital agency.
  • Strong understanding of IP management, email authentication protocols (SPF, DKIM, DMARC), and sender reputation.
  • Familiarity with email marketing platforms, ESPs, and SMTP relay services.
  • Experience troubleshooting email deliverability issues and working with ISPs or anti-spam services.
  • Knowledge of email compliance regulations (CAN-SPAM, GDPR).
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work cross-functionally with customer support, product, and development teams.
  • Strong problem-solving skills and attention to detail.
Benefits:
  • Monthly Company Bonus Program
  • Paid Vacation Leave
  • Holiday Bonus
Home Office Requirements:
  • A stable internet connection with at least 50 Mbps postpaid speed.
  • Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI)
  • Computer (at least 16 GB RAM and Intel i5 core processor or equivalent)
  • Noise-Cancelling Headset
  • Power Backup
  • Dual Monitor
  • Camera

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