Customer Experience Advocate

Customer Experience AdvocateKMC Solutions is seeking a highly skilled Customer Experience Advocate to join our team. In this role, you will work closely with our quality team to develop and implement strategies that drive improvement in customer satisfaction and agent performance.Responsibilities:Develop and maintain quality assurance processes and...

Job DescriptionAssist customers with their inquiries and concerns via phone, chat, or emailCommunicate effectively with customers, showing empathy and patienceWork collaboratively as part of a high-performing team, supporting and helping colleagues and Team Lead as requiredAdvocate the Trip.com Group culture both internally and externallyParticipate in ad...

Welcome to TDCX Philippines, where you can be home, belong, and start your journey to excellence!We are looking for a Customer Experience Advocate to help us deliver excellent service to our partner brands. As a key member of our team, you will be responsible for generating and verifying new opportunities through cold calling, social media, appointment...

Eteam Private Workforce is hiring a Customer Experience Advocate to join our team. In this role, you will assist Sales managers and Health clients with specific health insurance related tasks, as well as cover for out of office CSRs.Your responsibilities will include preparing and editing census documents, corresponding with Insurance contacts to obtain...

About UsAt ConnectOS, we pride ourselves on being a Great Place to Work and a top-rated Philippines employer of choice.We are committed to providing a supportive and inclusive work environment that fosters creativity, innovation, and growth.Job DescriptionAs a Customer Experience Advocate at ConnectOS, you will be responsible for managing a portfolio of...

Our mission is to bring web3 to a billion people, by providing builders with the tools they need to build exceptional onchain products. Alchemy is the only complete developer platform that offers the powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups.Our infrastructure powers 70% of the top web3 teams, 90%+ of web2 companies...

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...

We're seeking a highly motivated and results-driven Customer Success Advocate to join our sales team at Century Chemical Corporation. The ideal candidate will have excellent communication skills, be able to build strong relationships with clients, and possess a strong understanding of sales strategies.As a Customer Success Advocate, you will be responsible...

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...

We are seeking a highly motivated Digital Customer Advocate to lead our efforts in delivering exceptional customer experiences. As a key member of our team, you will develop and execute strategies to promote digital adoption and drive customer satisfaction.Main Objectives:Foster strong relationships with customers through proactive communication and issue...

Company OverviewYext is the leading digital presence platform for multi-location businesses, helping them manage their online reputation and customer experience. Our platform enables brands to deliver consistent, accurate, and engaging experiences across the digital landscape.Job DescriptionThis role will be part of the Hearsay team, now an integral part of...

About the RoleWe're seeking a driven and goal-oriented Outbound Customer Success Representative to join our dynamic team. In this role, you'll be responsible for making outbound calls to customers, understanding their needs, and providing tailored solutions that enhance customer satisfaction.Key Responsibilities:Customer Relationship Building:Banish barriers...

Sun Life Financial is looking for a Customer Care Advocate to join our Client Care Centre (CCC) team. As a key member of our organization, this role is accountable for delivering exceptional customer service and support by resolving telephone inquiries.You will be responsible for providing answers to a variety of moderately complex client inquiries about...

Satellite Office is a leading global branded merchandise company seeking a Customer Success Advocate to join our team.In this role, you will support our Account Executives while also managing your own growing book of business, becoming a trusted advisor for our customers, and a platform expert.Key Requirements:1-2 years of experience in sales, customer...

Supply Chain Customer Advocate JobWe are seeking a highly skilled Supply Chain Customer Advocate to join our team. The ideal candidate will be responsible for providing exceptional support to our clients, ensuring their customer service needs are met, and facilitating communication between clients and logistics operations.Main Responsibilities:Client...

About the RoleAs a Customer Care Advocate I at API Delevan, Inc., you will play a critical role in ensuring seamless customer experiences by resolving complex claims and returns requests. Your expertise will be essential in processing credits and denials, while working closely with other departments to resolve disputed claims.Key Responsibilities:Research...

The Compass Experience Labs team is seeking a skilled Customer Experience Manager to oversee the centralized Workforce RTA (Real-Time Adherence) team. This individual will be responsible for analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.Key ResponsibilitiesAnalyze reporting, staffing, and scheduling...

About the RoleInLife Health Care's Medical Support Center (call center) is seeking a highly skilled Customer Service Advocate. As a key member of the team, you will be responsible for providing exceptional customer service to IHC members.Key Responsibilities:Respond to clients' general inquiries and follow-ups on claims transactions, ID cards, and other...

Job Purpose">We are seeking a highly skilled Customer Success Advocate to join our team at MegaXcess IT Solutions Inc. As a key member of our customer success team, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their journey with us.Main Responsibilities:Develop and implement effective...