Software Expert Professional

1 day ago

Manila, National Capital Region, Philippines beBeeSoftwareSupport Full time $40,000 - $60,000

Role Description

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This role is an opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and technical support.

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As a Software Support Specialist, you will serve as the single point of contact for all support-related needs. You will be responsible for managing the full lifecycle of Recreation Management Incidents and Requests, ensuring the best possible level of service quality and availability.

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The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with customers, internal stakeholders, and cross-functional teams.

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Required Skills and Qualifications

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  • Technical Knowledge: Strong understanding of fundamental business technologies, including Microsoft Office, Active Directory, Exchange, Networking, and Desktop Support for Windows and MAC Operating Systems.">
  • Problem-Solving Skills: Excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.">
  • Customer Service: Exceptional customer service skills, with the ability to provide timely and effective support to customers.">
  • Communication Skills: Excellent written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.">
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Benefits

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Tyler Technologies is proud to offer a comprehensive benefits package, including competitive salary, medical and dental insurance, retirement plan, and paid time off.

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Why Join Us?

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At Tyler, we value our team members and are committed to creating a positive and inclusive work environment. We offer opportunities for professional growth and development, as well as a range of benefits and perks.

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We are an equal opportunities employer and welcome applications from diverse candidates.

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