Remote Customer Support Representative

20 hours ago


San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱400,000
Customer Support Role Overview

TalentPop seeks a customer-focused individual to join their team as a remote Customer Support Agent. This role requires excellent communication skills, knowledge of Shopify and Gorgias, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Respond to customer inquiries via chat, email, or phone in a professional and friendly manner.
  • Handle product information, order tracking, returns, and account concerns with ease.
  • Utilize Gorgias and Shopify to manage tickets and provide swift, accurate support.
  • Stay up-to-date on product updates and support best practices to ensure a consistent customer experience.
Requirements and Qualifications
  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Ability to work comfortably in a remote environment with minimal supervision.
  • Empathetic and patient approach when addressing customer concerns.
  • Strong work ethic and attention to detail.
Benefits and Growth Opportunities

As a remote Customer Support Agent, you will have the flexibility to work from anywhere while providing exceptional support to our customers. You will also have opportunities for growth and development within the company.



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