
Transformative Healthcare Advocate
1 day ago
As a Family Empowerment Associate, you will play a pivotal role in driving our family empowerment function and uplifting families through their healthcare and training journey.
Key Responsibilities:
- Drive Family Engagement Manage our family training pipeline, help families reach their potential, and support best-in-class clinical training to care for others.
- Uplift Families Guide families through the healthcare and training maze and be their biggest cheerleader during highs and lows.
- Cultivate Partnerships Partner with technology, clinical, and product teams across Abby Care to advance our mission.
- Build a Thriving Community Help coordinate meet-ups, introduce families to each other, and organize events, seminars, and conversations that empower families to rely on one another.
Requirements:
- Associate's or Bachelor's degree in a relevant field.
- At least 1-4 years of sales or customer success experience in a professional role. This can include:
- Account Management
- Customer Success Development
- Call Center Development
- Excellent project management and process execution skills. Ability to handle complex, cross-functional initiatives, set goals, and optimize workflows.
- Experience in business analytics and performance measurement (or willingness to learn). Proficient with spreadsheets and growth dashboards.
- Deep empathy, tenacity, charisma, and patience.
Our Values
- Families First Redefining healthcare starts with how we treat the families we serve. We go above and beyond for every family, building strong relationships.
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