Remote Work-from-Home Customer Service Representative

1 day ago

Paranaque City, Calabarzon, Philippines beBeeCareer Full time ₱2,000 - ₱2,500
Job Description

We are seeking a highly motivated and skilled Virtual Assistant to handle cold calling and appointment setting for our client. This remote role requires excellent phone skills, strong general communication abilities, and a good understanding of sales processes to effectively engage prospects and schedule qualified appointments.


Responsibilities
  • Make outbound cold calls to prospective clients following provided scripts and guidelines
  • Engage prospects confidently to introduce services and generate interest
  • Qualify leads based on set criteria and schedule appointments for sales representatives
  • Maintain accurate records of calls, responses, and appointment schedules
  • Follow up with leads as needed to maximize appointment conversions
  • Collaborate with the sales team to optimize calling strategies and improve results
  • Meet or exceed daily/weekly call and appointment targets

Required Skills and Qualifications

The ideal candidate should possess:

  • Strong verbal communication and phone etiquette skills
  • Good overall communication skills, both spoken and written
  • Basic understanding of sales processes and appointment setting techniques
  • Self-motivated with ability to work independently in a remote setup
  • Reliable internet connection and a quiet work environment
  • Previous experience in cold calling or appointment setting is preferred but not mandatory

Benefits

Our company offers:

  • Basic salary - TBA + 2K allowance (non-negotiable)
  • Bonus and Incentives depending on Performance*
  • Government mandated benefits
  • OT Pay, Holiday Pay, 13th Month Pay, Night Differential Pay
  • Paid Leaves (VL and SL) every month which are convertible to cash, after 1 year of service if unused*
  • Life Accident Protection Plan under Sunlife with Tendopay, after 3 months of tenure*
  • HMO upon regularization*
  • Annual Salary Increase*

Technical Requirements for WFH

  2. Own pc or laptop with the following specs:
    • A modern Quad-Core CPU
    • 8GB of dedicated system memory
    • Antivirus software is up to date
    • Operating System is up to date (minimum: Windows 11/macOS 11.0)


  3. Reliable internet connection
    5 Mbps download and 3 Mbps upload internet bandwidth

Process

Our hiring process consists of:


  2. Apply to this job.
  3. If qualified or shortlisted, you will receive an assessment link from the recruitment team after 12 hours or on the next business day.
  4. Initial Interview.
  5. Database exam.
  6. Final Interview with the Client.
  7. Job offer/Contract will be sent.

*Terms and conditions apply.

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